How thick can LB. Hounslow get?
Latest missive from LBH came through the door.To The Residents. From Cllr Amrit Mann, but no doubt written by someone else.Another letter teaching us how to suck eggs on waste disposal and confirm weekly collection detailsThat's fine, from time to time the complexities do need to be explained. Something most neighbours usually do for other neighbours in doubt.Presumably the rather poorly written letter is also supposed to point out changes in refuse collection days..or is it?Missing from the missive are the most important elements. The days of collection and if these are changes, the dates of commencement.According to this, our current collection day in Brentford is Wednesday it now appears as Mondays and Thursdays until you read it a few timesIt appears these days this apply only to flats above shops? If that is the case, why send this missive everywhere?What is the point of sending out letters and then leaving the key information only via an internet address.?Surely someone at LBH is capable of writing in clear simple english and at least proof reading and checking for practical clarity?The Keep it Posted campaign has revealed that some 40% of Greater London residents have no access to secure online computers or are capable of using the web.At least LBH do have a phone contact but in all honesty, this letter should and could have contained everything we need to know and save a lot of messing about.It's just created confusion this wasting time, money and resources.
Raymond Havelock ● 3845d6 Comments