Why is it always when we have bad weather
Everytime we have freezing cold weather the heating on Ivybridge goes down. This year we are constantly seeing the heating going down leaving some off us with no hot water or Heating or both for days. Some off us again have had no heating for 4 days and our flats are freezing. When you call T Brown they say we are dealing with it and hopefully it be up and running latter today. I have had a engineer at my flat 3 times and i get told its not an issue at the boiler house but within the block. We have elderly, sick and residents with children who are cold (inc a 91yr old). Also even though we get no heating we still have to pay for it we never get a refund for the days we did not get it due to the failure of the system. I was told by the council back in February that they were going to renew everything in the boiler room, and replace pipes etc in each flat in the tower blocks costing £200K and that this would start this year. T Brown Engineers have told me the system is over 40yrs old and parts are hard to find and all they can do is a Temporary fix. With the money the council take from residents why have they not replaced the boiler room equipment. Why are residents having to suffer and still pay? I understand yesterday that 2 estate in Feltham and Brentford Towers lost heating too. Can i ask our local Councillors what they are doing about this issue and if residents who have had no heating for days will be reimbursed the money they have paid for heating they did not get please?
Simon Anderson ● 3565d5 Comments