Forum Topic

Library -  customer service survey

Just received this from our local residents association.  I wouldn't have been aware of the survey, otherwise.Dear Local ResidentsCarillion are currently running a customer satisfaction survey on libraries in the Borough of Hounslow.Here is the link http://www.hounslow.info/details/customer-satisfaction-surveyThe deadline is Sunday 19th March so please complete it straight away, it won’t take 2 minutes.Let’s make sure our lovely precious Osterley Library gets lots of positive comments.Thank youRegardsSecretary, OWGRA

Sarah Felstead ● 3072d2 Comments

Thank you for highlighting this Sarah as we wouldn't have been aware of the survey either.  Unfortunately I think you may be right Vanessa :(

Mari Austin ● 3070d

I've just done this - it's not much of a survey is it? Hardly worth the effort - quite what that will tell them is anyone's guess. I really value our library service and have used local libraries all my life, it wouldn't surprise me to find out that they are under threat yet again.

Vanessa Smith ● 3072d