Forum Topic

Help!

Have been trying to get into my e-mails (Outlook Hotmail) but keep getting:401 - Unauthorized: Access is denied due to invalid credentials.You do not have permission to view this directory or page using the credentials that you have supplied.We have tried everything - all was O.K. last night - and we just cannot get anywhere but I know someone with some answers might just be found on TW8. We have jumped through all the hoops, gone through re-setting, re-booting, you name it we've tried it - anyone please?

Vanessa Smith ● 2467d3 Comments

Hooray - finally righted itself last night, thanks for all the suggestions.............

Vanessa Smith ● 2466d

Have you tried contacting Microsoft? Would have more luck chatting to MI5, there are similar problems from Canada to Spain but thanks for your suggestion.

Vanessa Smith ● 2467d

Maybe check with MicrosoftSee the 2 forums below where people experienced the same identical issue https://answers.microsoft.com/en-us/outlook_com/forum/all/401-unauthorized-access-is-denied-due-to-invalid/02b85382-0391-4a36-89dc-9a08269326bchttps://social.technet.microsoft.com/Forums/windowsserver/en-US/504955b1-2e6a-4088-a05c-94d71f064cf1/outlook-401-unauthorized-access-is-denied-due-to-invalid-credentials?forum=winserversecurity

Domenico Urzi ● 2467d