To Box Office - I stopped visiting Waterman's a long time ago - ever since Olympic opened in Barnes. I didn't have any problems accessing the Waterman's cinema - just used to drive in, down the ramp & park in any disable bay. Up in the lift for tickets down to cinema and curry/bar area. It was the quality of that area. Although the staff were lovely and did their best to make it feel pleasant, it was frankly ugly and river view obscured by window bars at eyelevel. The outside space with river and gardens views was utterly wasted. The actual cinema, excellent booking facilities with helpful staff was easily accessible but it had ancient, very uncomfortable seating and bad vision, except for the second row from the back. The screen was often dim, colours dull and sound not good either. It needed a total upgrade! Friends came on the 65 bus from Richmond and Kew - that stops right outside the Waterman's. Years ago my husband and I used to visit the little theatre too and thoroughly enjoyed ourselves. It was the perfect spot for a real "destination" with stunning space for an intimate theatre , a cinema, a restaurant and cafe - river and garden areas to relax and enjoy oneself. There could have been space for a small art gallery. Of course, the sunken car park was excellent too. It was all there but NO concrete and money won the day! End of story.
Jennifer Selig ● 2211d