jim - southern electric have been great, so much more helpful than british gas. when i rang them 8am yesterday they said they has would put one in the post. if it does not arrive this morning they count it as their fault and send someone out with a new one for free. however, if you dont ring them and tell them your running out of elecricity they charge about £26 daytime call out and £35 nighttime call. theres only thing that gas do that makes it easier - you can go to a shop in hammersmith and purchase a new card. i am hoping mine arrives this morning.
M Dowling ● 7201d