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Two weeks ago I unfortunately had to make very early emergency visit to West Middlesex Hospital with my youngest son, as only one person was allowed in with him, his girlfriend and I had to wait outside not far from the bus stop outside the main entrance.We were still there as staff started to arrive for the morning shift, the number of them that arrived wearing their scrubs was amazing, there are notices in the foyer saying this is not permitted. However, it got better - we had to go back again later to pick up a prescription from the pharmacy. On arrival at the main entrance we were given hand sanitiser, had our temperatures taken and were offered masks - although we were already wearing them. So you can imagine  how stunned I was a little while later - having a 45 minute wait for the prescription, I walked down to the shop near the entrance to see a woman shouting at the staff about this requirement. I walked back up to the pharmacy and a few minutes later this woman sailed past us, no mask, and stopping anyone in a uniform to harangue them. She proceeded to go in and out of various out patient clinics, and repeatedly shouted at staff, even accosting some poor souls waiting for their coffee and treating them to a barrage of nonsense. Having eventually disappeared, another woman then walked past us again not wearing a mask. I have since written to the Deputy Chief Executive and asked why their policies are treated so casually - especially at this time when you'd think things would be rigorously enforced, and rightly so. Two weeks and two e-mails later - no response. So no  - not surpised at what's happened at Hillingdon.

Vanessa Smith ● 1860d

If there has been one phrase used throughout this crisis that is guaranteed to raise my hackles it is "following the science".  Not that there is anything wrong with basing policy on sound scientific advice, but it has been used most cynically as a screen behind which to hide, and I'm afraid the government's scientific advisers have been rather too reluctant to call it out.When other governments were closing big sporting events, ours was telling us there was "no scientific evidence" that cramming tens of thousands of people tightly into confined areas was in any way conducive to spreading the virus.  Likewise our failure to conduct sufficient testing to be able to track the progress of the virus has apparently been "guided by the science", as has our inability to provide adequate protective equipment to frontline workers.  It is a catch-all cop-out which has promptly been found wanting each and every time it has been used.So it is with the wearing of masks.  It is true that they come with associated risks, in particular that they are incorrectly handled and that they can give those wearing them a false sense of security.  On the other hand it is now widely accepted that they do help to reduce the transmission of virus by those wearing them, which strikes me as a rather good reason for encouraging their widespread use.There is also the added benefit that seeing them being worn by others helps to reinforce the existence of the outbreak in the minds of those (and we've all met them) who seem still to be somehow oblivious to it all.Of course if the public wearing masks in any way prevents key workers from obtaining supplies then the latter must have priority every time.  But most of the masks I have seen being worn out in the community are makeshift and cheap, and not of the kind that would be considered sufficient protection in a hospital ward or a similarly high-risk environment.

Phil Andrews ● 1941d