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As if this saga hadn't already got disaster written all over it Hounslow have once again have abdicated their responsibility towards their tenants and other residents. The penny has just dropped that they have a problem with the EWI (external wall insulation) where specific properties are adjoining an owner occupied house. The contractor (note NOT Hounslow council) has sent a generic letter to those affected as follows.'During inspection of the recent works to the property adjoining yours, it has come to our attention that a small area of the EWI has been installed in manner (sic) that has encroached onto your property.'We have instruction by Hounslow council to adjust this strip of EWI to ensure that it no longer encroaches on your property by removing it, capping the end and making good the exposed wall underneath, this work will take place in the next two weeks. However, you have the option to decline these works if you choose, with the understanding that the EWI will remain in its current state. Please note that 'BY DECLINING THESE WORKS THE COUNCIL WILL BEAR NO RESPONSIBILITY FOR ANY DETRIMENTAL EFFECT TO YOUR PROPERTY WHERE THIS EWI IS CURRENTLY INSTALLED.'There follows an accept or decline option to sign.To add insult to injury the contractors contact address is given as one of the empty properties that has been the subject of so many queries for ages now , this one will have been emppty for three years this month, it is also the one that the Leader denied was being used as a 'site office' by contractors when I raised this at a Cabinet Question Time almost two years ago.Still  unanswered is the question why housing applied for planning permission at a cost of £7000 when it was not needed, why no party wall agreements, and why these people simply didn't know of these anomolies before the work started, what happened to actually doing a survey and consulting fully with people?

Vanessa Smith ● 1226d

Open letter in response to the statement issued by Cllr. Lily Bath, Cabinet member for Housing We are responding with reference to works on Worple and Worton Estates Isleworth. Cllr. Bath mentions Hounslow’s Climate Emergency Action Plan as a factor in the cladding of the properties in Isleworth, the planning permission for this work was dated 2017, some three years before this plan was announced. So why is this one of the reasons cited? The concerns about the condition of the properties had been ongoing for some years, so it is understandable most people were in favour of the work to improve the thermal efficiency of their homes. They were informed that the colour scheme was to be ‘magnolia or similar’ across both estates, which the design and access statement and the planning application submitted at the time clearly states. This was a factor in many residents being satisfied with the proposals. We would be grateful for Cllr. Bath’s definition of ‘independent local planning authority’, as far as we know the planning department and the housing department are both part of Hounslow Council. We would like Cllr. Bath to explain why planning permission was sought in the first place when all advice is, that this is not required for external cladding works, unless, the area is an area of outstanding natural beauty, a conservation area or there are listed buildings. None of which apply to the Worple and Worton Estates. Neither is there any clarification as to why the planning department suddenly and without notification ‘required’ the colour of the finish on some properties to be ‘sand yellow’. (RAL 1002), which could not fail to make them stand out. Why did the planning department accept the planning application in the first instance and not advise the housing department that this was unnecessary, and that an application for a Certificate of Lawful Development was acceptable for this work, this would also have confirmed that such works are ‘permitted development’?  We would also like to ask why the planning department did not seek an Article 4 direction to restrict the scope of permitted development rights, choosing instead to make this a condition of the planning permission, and what the purpose of this was? The assertion that ‘the vast majority of tenants are satisfied with the quality of the works’, is certainly counter to the feedback we have received, and we would like to know what evidence Cllr. Bath has to support this. We question whether Hounslow failed in their due diligence as we are aware that the contractor appointed to do this work has had at least one contract terminated by another London authority. We are also concerned that a local authority housing department would agree to such a restrictive ‘guarantee’ which limits the enjoyment of the properties by the tenants, and leaves the authority in a vulnerable position as the conditions are so strict as to be almost impossible to adhere to over such an extended period. https://www.constructionenquirer.com/2014/01/07/westminster-council-bust-up-with-mulalley-over-estate-refurb/ We particularly take exception to Cllr. Bath’s comments regarding impact on house prices in these areas. She is the only person to have mentioned this, not one resident has ever mentioned it and it has certainly never been an issue. We all live here irrespective of our tenure, we all share the visual amenities, we are friends and neighbours. We have further questions that we would like to put to Cllr. Bath regarding other issues, and look forward to being able to do so in an open and public forum. Not least the undue pressure that some tenants feel they have been put under for speaking out regarding the workmanship on their homes, which is a matter of regret. Finally, we would hope that Hounslow council could bring some perspective to bear over the issue of the house that was painted by the Worple estate tenant. In the spirit of the caring and understanding and ‘listening’ council you purport to be, would It not serve your reputation well to try and come to an amicable agreement, over what was an innocent mistake, and not pursue a widowed lady for an excessive amount of money for cosmetic alterations to your property? 

Vanessa Smith ● 1309d

Statement from Hounslow Council on paint work at Worple EstateA statement from Cllr Lily Bath, Deputy Leader of the Council and Cabinet Member for Housing and Social Inclusion.Published: Wednesday, 2nd September 2020Image of Cllr Lily Bath, Deputy Leader of Hounslow Council and Lead Member for Housing.Cllr Lily Bath, Deputy Leader of the Council and Cabinet Member for Housing and Social Inclusion, said:“In July of this year Hounslow Council published its Climate Emergency Action Plan where we committed to reducing our direct emissions to net zero by 2030. The plan sets out a suite of programmes to tackle the climate emergency in our borough and one of these programmes specifically relates to housing, committing the Council to improving energy efficiency across the Council’s asset base.“Hounslow Council has now implemented a range of measures to improve energy efficiency in our housing. One such measure is external wall insulation on properties in the Worple Estate, which is home to mixture of Council social housing and privately-owned properties. “Council tenants had relayed concerns about the condition of some properties, particularly regarding damp and heating costs and the Council embarked on an external wall insulation project for each of its 84 properties. When the external wall insulation had been installed, new paint work was required on the properties.“The Council consulted tenants on the proposals, with most people in favour. The consultation included the preparation of a pilot scheme which referenced ‘a magnolia colour (or similar)’. This formed the basis of our planning application for the works.“However, during the planning process the independent Local Planning Authority required that the colour of the rendering to be changed to “sand yellow” as a condition of its approval. This is the colour being used.“The vast majority of tenants where works have been carried out are very satisfied with the quality of the works, the colour and the energy and costs they are now saving. Savings per property are estimated at £308 a year and there’s also a large reduction in carbon emissions.“There is no evidence that these works have had a negative impact on house prices in the area.“The reason why residents should not paint over the original colour is because it risks invalidating the Council’s warranty on the external wall insulation and is in breach of planning regulations and their tenancy agreement.”

Vanessa Smith ● 1321d

Thanks for the PM Vanessa.I've looked at the 2 applications you provided the details of and they make no sense to me whatsoever.  The properties are single dwellings, not within a Conservation Area, nor listed, and nor are there any Article 4 Directions in place removing PD rights.The only other possibility I can think of is that when the estate was built there was a condition imposed on the original planning permission(s) removing all PD rights, but I very much doubt that is the case (I am grasping at straws) and there's no reference to any such condition within the Officer report nor any explanation within the same report as to why permission was required.The development is described as the installation of external wall insulation approximately 140mm thick.  I concede that one could argue that this goes beyond mere "painting of the exterior" which would be permitted development under Class C of Part 2 of the General Permitted Development Order.  However, Class A of Part 1 relates to the enlargement, improvement or other alteration of a dwelling, and does include development such as cladding and so forth.  The Council can't legitimately suggest that the application of cladding 140mm thick would represent an enlargement of the dwelling which in turn would mean it couldn't be PD if the insulation was affixed to an elevation which fronts a highway.So, in my professional view, the insulation did not, and does not, require planning permission.  I don't understand why, particularly given pre-app dialogue took place with a senior officer who is very knowledgeable on such matters, this wasn't pointed out at that time (or maybe it was).  The authority could have applied instead for a Certificate of Proposed Lawful Development confirming that such works are permitted development.The conditions imposed upon the granting of planning permission refer to RAL1013 (which is oyster white), RAL9010 (pure white) or RAL1002 (sand yellow).  The latter is the 'baby poo' colour and according to the conditions on the 2 applications you provided the links to should only have been applied to nos. 53 and 55 Crane Avenue.So, for example, if Hounslow has applied the insulation to 42 and 44 Worple Avenue, and also 38 and 44 Crane Avenue and painted the elevations of those properties in anything other than RAL9010 (pure white) then by doing so they are in breach of condition 6 of the relevant planning permission !.I can understand that if the LPA granted planning permission then it would impose conditions requiring the approved colour scheme to remain in perpetuity, but what I don't understand is why the planning department accepted the applications in the first place rather than saying "hold on, this is permitted development, why isn't our Housing Department applying for Certificates of Proposed Lawful Development ?".But by granting planning permission subject to those conditions then that does prevent the occupiers from repainting their houses under PD rights, as the condition 'trumps' PD rights.All very odd.

Adam Beamish ● 1321d

What there wasn't time for in the report was the other issues that this whole saga covers. Along with this lack of engagement and respect for people and their homes by Hounslow's planners who imposed the colour scheme, and the sadly lacking housing dept. We have also been unable to find out why planning permission was applied for, as the GOV.UK webiste says that it is not required for external cladding, unless you are in a conservation area - no, there are listed buildings - no, or it is an area of outstanding natural beauty - no. furthermore the original application stated the colours to be used as 'magnolia or similar'. As well as that, one of the conditions has removed all permitted development rights for these houses and states they must remain this colour 'hereafter'. We have also had it confirmed that people would have to apply for planning permission to re-paint the houses, and that it is' unlikely to be granted'. Planners also maintain that re-painting would 'negate the guarantee' of the work, but as long as silicone based paint is used there doesn't seem to be any reason why re-painting should not be done. Hounslow's attitude to the lady who wanted to re-paint her house has been simply appalling, just like playground bullies, with a bit of tact and some common sense they could still resolve this matter amicably - but given their 'get stuffed' way of dealing with most things we might wait a long time for that.Planners have also said that this revolting colour - universally disliked, and which has also been imposed on the people of Worton Estate just up the road, is to fit in with the streetscape, which affects all of us who live here. It has been suggested that Hounslow bought a job lot of paint that couldn't be shifted like the episode in 'Only Fools and Horses' well, you do wonder don't you?

Vanessa Smith ● 1321d