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I often think I am talking to thin air about the pavement/building workers issues, but the odd photograph capturing an event can go together to prove a typical street scene.  Yesterday I had quite a few conversations concerning Health and safety, with several people including a long one with the Boroughs HSE rep based in the centre of London.Earlier in the day I found myself asking for H&S to be added to the main front page of the LBH website so if people see a possible dangerous situation on the nearby building site they can report it.  Reporting hazards with the present arrangements would cause havoc though, and there is not a fast response system and blow me, the builder will have a loophole to hand anyway.  You should hear the loopholes the HSE lady can reel off - I wonder if they include her in the next policy reviews or exclude her because her information will clash with priorities if they know about it? Concerning the pavements I have constantly said take the end product and work backwards.  I was told by a trained street engineer that this is what we do - the builders smash the slabs and we come along and replace them.  The information which could be obtained by the official about what has happened and why it has happened and accountability for the damage completely escapes the Council because this is what his job is and the information cannot be used anyway.The end product around here is – many falls and serious injuries by people walking on council pavements, and dangerous pavements.I stopped for a couple of photos on my way out this morning – just because the vehicle was on top of the badly laid replacement slabs which have been waiting to be smashed.  As I drove off we saw a green official type van parked up and a green man bearing down on the workers and their on-pavement van.  When I got home I went over and spoke to the workers and asked if they had been ticketed.  We had an ordinary conversation and they quite happily told me what they said happened.I have to get a cup of tea – so I shall leave you with the photos to ponder the answer they gave me……come on the odds are good on this one.

Sarah Felstead ● 6299d

I need to ask something about the legalities of photographs.An area alongside the Crest Nicholson/Brunel site has an area of damaged pavements which coincide with the gap in the fence, the other side of which has appeared a number of masts.  I reported this to an official a couple of weeks ago but in all fairness, you cannot check out any of the damaged slabs around the area without spending a considerable time walking across them.  Walking over just one small area is not sufficient – you have to test them all or they leap up and surprise you.  It also cannot be done by car – the personal touch is required to judge what might/will cause damage to an unsuspecting pedestrian.I might have suggested my latest visitor got quite a rhythm going on one slab (it only takes one slab) except that I thought he was pretty annoyed, so I nipped back today to photograph the area.There was a worker on patrol further down the road and he ignored us until ‘the gang’ came back from lunch and walked past us.  He then popped up to say that I could not take photographs of views of the Crest Nicholson site.  He was only doing his job and was polite so I said yes I could as it was an open view across the land which I had enjoyed for many years and they had taken the fence down anyway.  He wandered off and after chatting in the walkie talkie left us alone.I find it amazing that several times when taking photos the link with mobile phones have caused somebody to pop up every quickly – yet there is seemingly never anyone around to check what the delivery drivers are up to!If you want a good view of damaged slabs and wish to try a rocker yourself, then the top of Ridgeway Road just beside the A4, and beside the area of proliferating (phone?) masts is the place to head but you will probably have to be quick as this posting will probably seal its fate hopefully before it seals somebody else’s.The slabs all look like this across the area anyway and if we are lucky they are firmly pressed down during the process of being smashed and are just unsightly.You can guess what comes after this one, can’t you.There are tyre tracks bedded into the grass the other side of the removed fence, but these disappear when they get to the pavement.

Sarah Felstead ● 6975d

Cllr Barbara Reid very kindly popped by yesterday to discuss the situation.There are moves being made to include an environmental box on planning applications and work being considered on size of delivery lorries in relation to the size of the road the delivery is being made to and lots of other things up for discussion.  All very positive and I for one appreciate the work being done to tease apart this subject – and to my visitors for their time as well – lets get this sorted!I know numerous issues arise during a development which are often the same and often could be addressed before they happen.  I was discussing boundary difficulties with Adam Beamish (who was Principal Planning Enforcement Officer ) – it is common place for the dropped off workers left without supervision to take out fences and knock over walls and even remove shrubbery from a neighbours garden – and he said in a typical week he probably dealt with 5 queries where people were contacting him over boundary issues.  Front line people (including Councillors) could give insight into the issues they come across frequently and can do nothing about or would like to do something about.David Palmer, Head of Customer Services & Performance Management, mentioned a ‘considerate builders’ scheme to me which was running in another Borough (he has experience of seeing this work).  I would like a ‘considerate neighbour’ scheme possibly with the mediation service linking planning and the other departments together with the developers and the neighbours/community around the development.  Wonder if this is possible?

Sarah Felstead ● 6984d

One of the issues around the damage to the pavements appears to be that an official has to actually see the damage as it occurs and that the council cannot claim its time and costs back so often it is easier to just mend the area.  Codswallop, indeed.I had a call to say that the most enormous lorry made a delivery to a house in a local road this afternoon (bank holiday and community quiet day).  I have suggested that there should be restrictions in the size of lorries used in small roads – as many deliveries are huge to save money, using the road and pavement as their building site for storage.Under that handy pallet?Will the Council knock on the door and ask about the delivery?Will the Council bill for the replacement of the slabs?Will the Council bill for all their expenses and time plus a fine?I understand that at least one phone call has been made to the out-of-hours-emergency number to report the state of the slabs.  During the conversation the caller was asked if they knew the name of the delivery company.  The caller also said that the area was exceedingly dangerous and needed immediate attention and pointed out that there has been recent publicity in the press.I understand that a team has now been out to the site and closed off the pavement with boards and lights – Did they make a report of what they found?How long were they there and what did they have to do?Did they take photographs?Is the cost meter running?Can we crack this topic at last?Cllr Phil Andrews and Cllr Paul Fisher are witnesses that this damage was not there on Thursday afternoon … yes, it was on the tour … ;-)Hopefully the slabs will be mended without a £££££ claim to the insurance fund.  If  the lorry did damage the pavement by accident, then surely they should be liable for reporting it to the Civic centre, and not rely on somebody seeing the damage and reporting it before somebody falls over again?  If they had damaged another vehicle they would have been obligated to report it, officially.So, here is a challenge for my visitors and any other Councillors or people interested in saving a few £s to spend on some quality services for the borough.  Would you like to follow this through and establish what can be claimed back and what cannot – and why?PM sent with the address to Cllr Barbara Reid; Cllr Paul Fisher addressed as Chair of Isleworth and Brentford Area Committee and David Palmer.

Sarah Felstead ● 6988d

Thanks for posting those articles for me, Jim and for yours Nigel.  Some kind words also but the only thing I have been able to do is take photos and send them to ‘those who might like to know what is going on’ and to post them on this forum.  The residents associations do sterling work on these sorts of subjects, all the time.I have had several visitors – and some were able to chat to neighbours in passing which brought forward some interesting topics of conversation.After Ann Keen and Cllr Dakers visit, I managed to time [  ;-)  ] the next visits to coincide with a major spring clean of the area – so everything looked spick and span.  If anyone was missing their street cleaners last Wednesday afternoon they were all up here beavering away.  Must have had the entire Boroughs contingent; I have never seen so many in one place at one time.  Got me thinking what’s the collective noun for oodles of street cleaners?  Might be a flurry?  Lots of activity, anyway.  I remember once before in advance of a Councillors scheduled visit I managed the same sort of timing only we had a gang of three.  In those days a gang of three was a sight for sore eyes, but I must say the current weekly person popping up after the dustmen seems to work very well.  At the time, my neighbour rang me about the gang of three; there was one to sweep – one to hold the bag – and one to watch.  She said they were a rare species and I replied a lesser spotted something or other to which she replied yes, yellow backed.  These small events cause much mirth amongst us mortals.I had a long conversation with two officials on Tuesday which I hope will produce some things for consideration and we then went on a quick tour.  I showed them a number of the worst slabs, which they kindly mended before Mary MacLeod’s visit, so she did not have to walk on them.  This meant I had to vary the tour (no problem, loads of examples) and I have to report that she did indeed stumble a couple of times!  In very good spirits she said that would have made a good story …Just before she came I googled for her profile – and promptly wished that I hadn’t …  ;-)http://www.conservativewomen.org.uk/speaker_profile.asp?speaker_no=4She came with husband Peter and, as with everyone, was very approachable.

Sarah Felstead ● 6994d

I completely understand what Vanessa is saying – and that is what I would suggest is the way things have worked for too long.Take the end result – you have seen plenty of smashed slabs yourself without me showing you some in a photo – and you have heard about numerous people being injured – is that okay?  If it isn’t surely the first thing is to examine is why are they smashed – why has this vandalism has occurred – and who has done it?  Is that not reasonable?The money being poured into replacement of slabs and the vulnerabilities of pedestrians and ordinary folk in daring to use the pavements – isn’t there some interest in addressing this? – is this okay?  If examining it we come up with yes – then at least people would have a starting point to disagree – might even turn into a political vote winner - but leaving it hanging in limbo as it is at present means that it is down to individuals making complaints (normally after a fall) rather than the main Council purse holder asking by examination of the books why is this expenditure being made when we could be using the money on some ‘quality goods’ for the Borough instead (it is sooo nice to see money being spent well, don’t you think? these new lampposts are a treat!).A lot was discussed with the two officials the other day and a lot of holes in the way the departments involved conduct business, mainly because the ‘world’ has changed around them (development has seen to that) and legislation does not honestly support the Borough to take back reasonable costs in chasing people, which is plain daft to me.  One situation was discussed where a householder had caused some damage to the pavement and the house had since changed hands – the new householder readily agreed to take a course of action which partly righted the situation.  The official was rightly very pleased (the good unrecognised part of his job) that he had established some sense of the situation and he had spent time sorting out what amounted to one deliberate act by a builder on behalf of the old householder.  This leaves the Council with the costs of their work in chasing the situation up (cost unknown) and the subsequent mending of the pavement (which I think was put at around £80) and apparently the new house owner can’t be billed for this and it is accepted that the Council foots the bill.  What quality service could the Council spend £80 on?As far as taking people to court goes – I am great believer in explaining how you want somebody to work first of all and then,  taking it further.  As we all know who is causing the damage why is it not possible to do this?I have just had an interesting conversation with a neighbour regarding the skip under the tree – they picked it up without touching the tree and without the legs on the pavement, all in all a grand job.  Neighbour says that skip companies will not now drop skips into this area because of the attention it is being given – which means they can continue working in other areas with no attention, does it?  Haven’t solved a thing then, have we, just caused lots of agro.  Working in partnership to sort this out would include recognising what the delivery companies and drivers need and want of dropping their load off too.  If asked, I actually do not see why on earth most skips cannot be dropped off in a driveway – they used to be without any damage.  Our builder was always on site to make sure the right boards were placed down and the companies were always considerate of other peoples property including community pavements, lamp posts and trees, so what has changed?Maybe we are at the stage where nothing can be done about the vandalism and we should just accept the risks of walking around instead of driving and be grateful that disabled, poor sighted, blind and vulnerable people such as women who have smaller feet tidy themselves away inside their houses.  They should really drive everywhere or something;  use dialaride or something;  get their neighbour to post their letters or something;  or maybe someone can come up with something?

Sarah Felstead ● 7000d

That is absolute cobblers - sounds good - but rubbish all the same, '35 years of neglect' - what B.S. All councils whatever their political colour have to live within their budgets, the fact is no-one could possibly have an officer standing on every street corner every day waiting for someone to transgress so that they can jump on them. If people obeyed the legislation, and the law and generally behaved with a tad of consideration for others then wouldn't life be great, the fact is they don't. They are selfish, inconsiderate and don't give a rat's a*** for or about anyone, they are only interested in what they want to do, they are also not stupid, they know that councils are having to prioritise and simply do not have the resources to drop everything and run off whenever someone calls. The more cuts are made in jobs the more this will happen, so there seems little point in pointing out the problems as they know what problems there are, but are not always in a position to do anything. As I have said before it will only take a couple of good prosecutions with people supporting the council in court. The other alternative, and I don't know if it is lawful, is for builders/developers to lodge a deposit with the council which is only refundable providing they act responsibly and don't do any damage during the works, it may even be possible for this to be incorporated in the conditions of a planning permission/building regs. - I don't know, but you also have to bear in mind a lot of works don't have either of these - so you are back to catching the cowboys.

Vanessa Smith ● 7000d

Lots of building practise issues to be examined Jim – and enforcement is only a part.  I remember reading the minutes to a committee meeting where the Councillors were asking for a timetable with updates of enforcement work, so that tabs could be kept on progress following their decisions which take a great deal of consideration.One discussion around here is the building of bungalows which, under permitted development, are perfectly allowable – size and expansion of the build, dependant on the size of your land.  We could have a dance hall or 4 bungalows on ours (no, I am not boasting as it would be a total shame).  One I know of has two bungalows which had satellite dishes on them.Under permitted development the rules about building a meter or so in from the boundary line go in the bin and often a neighbour comes home to find the fence gone.  Many houses have ground rules that there is always a 4 inch no-build-boundary-fence not to be touched; but the ‘meter in’ rule is also considered important until PD comes in to play (the use of PD needs a closer examination too, methinks).  One family told me they came home to find the builders next door had removed their fence and their shrubs in order to gain the room needed to build the bungalows foundations with a small digger.With the building of the bungalow the entire garden is often cleared and the remaining garden paved over; blow the environmental worry of front gardens being paved over - that really is not the issue any longer!  During the visit with Ann Keen I suggested that she take a peek at the current satellite images of the back gardens to check out how green they currently are, I think the difference between 10 years ago and now would be shocking.  Unchecked and we are fast heading back to crammed in slums with no environmental considerations.  We have a well established tree which, if a bungalow is built, will probably kill the tree when they dig the foundations.  So it is not necessarily the ‘one’ garden which is cleared of established trees and shrubs.This following picture is of a build in a conservation area (just around the corner to you, Jim) – and I wonder what we are actually trying to conserve?  It is possible that the skip is on a footpath and not a right of way to drive skip lorries over. The edge of the pathway tarmac is well broken up (huge chunks of it sitting beside the skip) and by the end of the project if the Council are responsible for the maintenance of the path, there will be a hefty bill for somebody to pick up.  The garden does not have a blade of grass to be seen and there is full visibility to the next doors bungalow – which lets face it is very expensive looking, indeed.

Sarah Felstead ● 7001d

Hello Jim – Mary McLeod is coming out to visit me shortly; I have spoken to her on the telephone and I am looking forward to meeting her. There are so many issues surrounding developments/planning/environment/street management and the such like that it is difficult to cover everything in a visit so the discussion goes with the flow so to speak.Cllr Andrew Dakers (possibly the Lib Dems prospective parliamentary candidate) had the opportunity to chat to several people as it was a sunny afternoon.  Everyone is very reasonable and happy to talk as they are genuinely interested in their area and they often don’t understand why it is being allowed to disintegrate before their eyes.  You can see from the photos just how easy it is to witness the issues going on around here on a daily basis.  I had to keep saying – ‘this is a genuine lady dog walker’ not set up – especially as, after I asked ‘genuine lady dog walker’ a question she repeated almost word for word what I had said earlier!These were off the cuff conversations and I think the reception he received confirmed that people are genuinely interested and pleased that politicians are here, in person, to talk about issues.  I am sure he will agree that the conversations were all very cheery.[Tony Betts wrote the book on sale at the Treaty Centre titled “Wassa matter mate, somebody ‘itchyer?”  (ISBN 1-900796-24-4) about his childhood in Isleworth.]Our tour discussion had touched on the subject of poor quality work by the utilities and on circling the block we came across this - a considerably sunken dip made of tarmac set into the concrete crossover from work on the stop cock/water meter.I heard somebody in the front garden and spoke to the person asking if they could tell us a little about the dip, and up popped Tony’s sister.  She said that it had been there for several years and she had written repeatedly to the Council about it and nothing had been done.  She also said about how the residents association had walked around with officials and they had marked up areas which needed urgent attention and nothing had been done.  To begin with she didn’t know who Andrew was and after they were introduced (she was obviously pleased to meet him) she then said a few things about the residents association and the active work they had been doing trying to get certain things actioned by the council, and about the despair when things can’t be dealt with.The initial conversation which led me to stop and ask about the dip in the pavement had been about a water leak in our road which had been allowed to run for some time and where shortly after it was halted, the road started to subside.  Despite many conversations and letters to the council at the time that this happened, nothing was done to chase the water company and eventually the answer changed to ‘we can’t ask them to do anything now, because too much time has elapsed’.  The dip was and still is considerable and is as good as a lumpy road hump when driving along the road.  Following the conversation where I was told too much time had gone past, the council team came out and filled some of the dip with road filling material, but not enough to flatten the road – and it is still lumpy and bumpy today.  The dip fills with water and this is then thrown up against the parked cars when drivers go through it.First dip in the road surface going off to the right (where the water leak was surfacing) is the lump I am referring to.I had 2 visitors today and I felt it was a positive discussion and acknowledged the difficulties the working of the Council has in actually knitting together a number of issues between departments.  They are going to write a report of our discussion to Cllr Barbara Reid.I have to say that I felt very positive about previous discussions with people ‘from within’ which didn’t get very far – but I am hoping the time is right now and that a change is in the air.Before they left they saw first hand two workers of a the water company using one of those whirly saws to cut a paving slab – similar to the ones used to grind the block paviers if the builder won’t supply the workers with a pavier cutter.The dust cloud was superb – if you are studying dust clouds and unfortunately covered their car.  It was a lovely demonstration of the dust from these types of jobs which permeates the houses surrounding a building site, and should be environmentally considered as a part of the planning/work process.  The 2 workers were not wearing ear protectors or goggles or breathing masks.  I had a short chat with them and they said that there are a number of difficulties in doing their work using the equipment – which really should be explored under H&S by the employing company.  If I can get them telling me these things inside two minutes, I am sure somebody with a full understanding of what should be done can do a better job.  One of the men was talking very loudly – which is understandable if his hearing is affected by the noise of the saw (my visitors and I had to move away to carry on talking, and we were standing across the road).  When I asked one of the guys if he was not worried about long term lung problems they suggested they had ways of protecting their lungs – and one said the trick was not to breathe.

Sarah Felstead ● 7001d

A lay persons view - and IMHO ...**********************The following was sent to Cllr Paul Fisher – who kindly copied it to me. POLICY FOR REACTIVE MAINTENANCE TO ROADS AND PAVEMENTSThe Council has a responsibility under the Highway Act to maintain its roads and pavements in a safe condition.  This does not mean that it is required to repair every defect of which it is aware, but that it must carry out regular inspections and must have in place a clear maintenance policy.  The policy used by this Council is based on the Local Authorities Association (LAA) Code of Good Practice for Highway Maintenance, which is summarised below.InspectionWalked routine safety inspections are carried to all footways and carriageways in the Borough out at predetermined intervals of between 1 and 12 times per annum dependent on the category of roads as follows:Very heavily used (town centres) 12 times per yearHeavily used (other shopping areas, schools, hospital etc.) 4 times per yearFrequently used (principal roads) 2 times per yearOther (residential roads) 1 per yearAd-hoc inspections of defects notified by members of the public are undertaken within 24 hours.Defect maintenanceTo ensure that budgets are contained within their allocation, it is necessary to objectively assess the severity, nature and location of defects to determine if repairs are necessary.  Defects will only be repaired if they are regarded as hazardous or serious, and in order that consistent standards are adopted through the Borough, clearly defined categories known as ‘intervention levels’ are set.PrioritiesWhen a works instruction for repair is raised the priority allocated will again depend on the severity, nature and location of the defect as follows:Priority Severity of defect24 (within 24 hours) hazardous defects01 (within 1 week) serious defects04 (within 4 weeks) within intervention level  Intervention levels The following intervention levels will apply for 2004FootwayVery heavily used (town centres) 15mm trip / rockerHeavily used (other shopping areas, schools, hospitals etc.) 20mm trip / rocker Frequently used (principal roads) 25mm trip / rockerOther (residential roads) 25mm trip / rockerCarriageway Areas where defects may be particular hazardous to pedestrians / cyclist such as pedestrian crossings, road junctions and in or adjacent to the kerb / channel    40mm potholeVery heavily used (town centres) 50mm potholeHeavily used (other shopping areas, schools, hospitals etc.) 50mm potholeFrequently used (principal roads) 50mm potholeOther (residential roads) 75mm pothole ************************Does anyone have any insight into this policy?‘The Council has a responsibility under the Highway Act to maintain its roads and pavements in a safe condition’ – is this a loose translation or are there any ideas as to what this means?It quotes the ‘Good practice guide’ – is this set in tarmac – or is the idea that when an area is regularly being damaged and constantly a threat to pedestrians that the ‘good guide’ suggests measures to establish ‘why’ and place into practice measures to stop this from happening?Surely “daily damage = daily checks” if the authority is not intending to seek other measures to limit the dangers to pedestrians?I am thinking along the lines of H&S and risk assessment and establishing lines of information which can feed back into the policy so it is real, when applied.  Examples might be ‘the main type of pedestrian falling and suffering injuries appears to be women’; ‘the main people using residential roads are women and women have smaller feet than men’; ‘elderly pedestrians may have a tendency to shuffle more and need to walk with a firm footing and more slowly’; - shouldn’t the question of establishing if there is pattern be explored in order to validate the effectiveness of the policy?Under the heading of inspection – Very heavily/Heavily/Frequently/Other ‘used’ – what is meant by this?We are not talking about usage by pedestrians after all - it is, and has been clear for years, that the usage includes very heavy vehicles – and if nothing else all my conversations with officials have been about this!  The minutes to the residents association (and probably other residents associations dotted around the Borough) meetings would be a good record of these sorts of conversations they have held with the Council and there are many many stories from residents about their own individual head banging to get something done at the Civic Centre.There is also the quote from the official who saw his job for the last 20+ years to fix slabs broken by the builders – and the most recent example is the skip policy which anyone (Ann Keen on her visit, as well) can see is clearly not being applied. Incidentally, a quick tour of the Borough would show the skips in driveways – and my concern, having seen the pattern of pick ups and deliveries (as I have shown you on this thread) is not just the fact that they are sitting in the driveway – but whether there will be an official (who charges for their time + fine) on site to oversee the removal of each of those skips so that they do not contribute more damage to the pavements.I had a fish around to find items which are the measure of the intervention levels and came up with – 15mm = a dice (the link to a game of chance or probability does not escape me)20mm = 1p piece25mm = 10p pieceReminder of this area of pavement in my streetThis was replaced several times previously and smashed each time – the tree although discussed at many visits was not replaced and as far as I recall, the slabs were laid on a soft sand sub surface although they clearly required a stronger one.This was my photo taken at around this time – from the other angleThis is the area nowThe pavement has dropped considerably – which the following demonstratesThe road on this side is disintegrating fast with another 2 potholes requiring financial intervention.  I have discussed the possibility of speaking to people to ask them to move the parking onto the other side of the street as that side is firm and does not require any expenditure from the Council.  This discussion has been held over several years as well – and would have saved a few pennies had there been any interest.

Sarah Felstead ● 7008d

It is interesting that you should register this as carping and complaining when in fact all I have been doing is detailing events as allowed to go on, around here.  I am left uncertain as to what might constitute a complaint and who might be the witness?For example – the slab which is broken – is that vandalism or just plain acceptable; something which the Council has written in to allowable expenditure and endorsed for at least 20 years?And the lady, who ends up with serious injuries, is that assault by the Council who have made a financial decision to pay out insurance claims rather than address the issues which caused the damage in the first place?If a photograph is a witness – is it a witness to the fact that a broken slab is common place to the extent that not only can people watch it happening they can take photographs of it happening?  Or is it witness to the fact that the Council does not appear to want to prevent or stop it from happening or that losing the occasional vulnerable pedestrian is more financially viable than addressing the issues which for ‘20 years’ have been evolving with no intervention?By the way – ‘intervention levels’ are another subject to be addressed on this thread.I am intrigued - who would my photos be a witness for – and who would they be a witness against?  Who might have the stronger claim to use them?I am happy for anyone to have them but if it means me popping up in Court to explain them? - I would probably make an excellent witness for one party and a lousy one for the other.Forgive me, but I am still working my way through a subject which leaves me thinking I am banging my head against a brick wall.

Sarah Felstead ● 7008d

I have heard from Cllr Reid who has e-mailed Mary Macleod to let her know my invitation is genuine (Cllr Matt Harmer did the same for me with Ann Keen).  Cllr Reid has also said she has picked up my comments from this thread on TW8.I have been contacted by Alan J Smith, Senior Community Environment Enforcement Officer, Community Environment Team , Street Management and Public Protection to say he would like to check out my photographs and my reply to him on 11th March was as follows:“…  You are most welcome to come and look at the photographs and to take any you wish to have for your records.  I must point out that the most significant ones were sent in along with information, at the time they were taken and the reason for taking them was to demonstrate common working practices evolving in the area. If you do come out I would like to take you around the area to look at state of the pavements - all caused by building work going on - although I have been told that the road repair lorry sent out in the last few weeks, was driving along the pavements as they were moving along fixing potholes.  The person who told me this story, I would regard as a responsible person.  I have seen Council lorries on pavements - one with a road sweeping team last year.  I must say, I have never seen the dustmen do this. This is common working practice and I would like to see the planning permission contract tied down more carefully to your expectations of working so at least the message starts to get across to people (builders and householders) that the Council does have expectations of the way people treat Community property. I did suggest in one of the points I raised that you include the information of how you would like people to work (I can give you a list of what I might like added which includes bonfires and working hours and noise and use of block grinders etc) and then ask the people asking for planning permission to write in how they intend making sure the work is considerate to the neighbours and how they intend to take care of pavements and road - just so the thinking of how they are going to work moves to the people who really need to think about it!  ... but then I and many residents have made many simple suggestions and been completely ignored.  Being ignored is not an issue but that fact nothing else is being done or considered as an alternative, is! I have had numerous officials out to see the street well before the photographs - and it was common knowledge then, that it was going on.  To then be able to freely take photographs of it happening proves the point I was making.  I have contacted the council as an event was happening and they did not respond.  I have also seen officials from another line of responsibility, eye witness things happening but not view it as their position to be an official witness. Please contact me to arrange an appointment. You will find me and anyone you speak to around this area about the events going on, very reasonable. Best regards”Another witness has come forward to say that around 20 years ago her husband witnessed builders delivery lorries smashing the pavement opposite their house.  He rang and then wrote to the Council to give them details of number plates, times and dates and nothing was done.  This fits in with the professed working arrangement where for at least 20 years the builders have damaged the slabs and the Council then comes along and replaces them.A neighbour in the next road has visited to say he has seen the photos on this thread and came around to agree them.  He has seen the same style working – and worse.Cllr Paul Fisher has e-mailed the Council and had a reply back – he can post this if he wishes.Cllr Phil Andrews has received an invitation and has said he will be happy to come and check the situation out – and I am waiting for him to suggest a date.Ann Keen has written to me to say she has written to the Minister at the Department for Communities and Local Government and also to LBH.

Sarah Felstead ● 7010d

The subject of trees has been repeatedly discussed.  Until recently the trees were responsible for protecting a number of slabs in the street.  I know there are issues with roots but as trees prevent vehicles from driving along some areas, it often means the area directly near to a tree or a lamp post is intact.  With trees dying off and not been replaced, there has been handy easy mounting of the slabs via ramps on the crossovers which has helped accelerate the deterioration of pedestrian areas.On one early visit with officials they said they could see the sense in placing a tree back on a run of slabs but they didn’t talk to the tree section and as I had told them about this particular run they had to replace it.  They assured me that they would try and sort this out – but the mending team was despatched and the run was replaced with soft sand subsurface and slabs; and within a short time (days for the first crack and a couple of weeks for serious cracks to show) was broken up again.  This is the area which has, since this replacement, found fame as being ‘sponsored’ by the Conservatives.Other relevant discussions which spring to mind are where officials could see the need for a tree to act as a bollard (this was on the section which Mother-in-law fell on, eventually) but they couldn’t fund a tree as they didn’t plant trees but they could fund a bollard to sit where the tree should be.  Then there was the conversation with the tree people (yes, it really is this laborious) where I offered to water the thing, should they work out a way to fund it as it would save the costs of replacing the slabs so regularly.  After grateful surprise the person thought that they couldn’t ask me to do that in case I fell under a car whilst watering it.This tree probably got up somebody’s nose.  Although there was building work going on and it was probably in the turning circle of a few skip lorries, the supporting pole is unaffected.This tree was hit by a skip lorry going into a driveway well after the skip policy (which nobody is interested in) was introduced last year.  This damaged some of the bark and a while later it was brushed again and then somebody kindly peeled off the sticking out bits which have been sitting under the tree ever since.

Sarah Felstead ● 7011d

I don’t see a spat here – I think I see that everyone is agreed that something should be done – it is just the approach which we are not seeing so clearly.  I do however register political claptrap which, if that is used, will just undermine what is happening and weaken the process of dealing with the issue.I am not interested in scoring points on any basis and the e-mails I sent with photographs to Councillors, which were also sent to the Civic centre, were to show them actual events and not to make me ‘look good’ in somebody’s eyes, or to give me a few votes.  More when sharing important information such as those pictures should strengthen the issue as more people are informed.  What weakens the information is that the political system allows people to push it to one side as somebody else’s problem.  This problem is everyone’s and representation of it should be on the interest of the individual Councillor, not based on where ‘I’ live.I have numerous e-mails from Councillors who received the photos.  They reacted as anyone viewing these on this thread, might do.  They also said that they knew of the issues and had been unable to get anything done about it themselves – so again, I am back to who is in charge?  That is the fog, to me.I completely disagree with having the issue passed to an individual Councillor when it is not an individual issue.  Not only does this subject question the operation of a section within the Council, where somebody needs to work out with the people running the department ‘what they need’ to make some important changes, but it also questions the communication and handling of information and how it is treated on its receipt at the Council.  If the department is not run through specific policies which are drawn up to work to, then it must surely be run by a ‘whim’ and whims are subjective.We regularly see the term ‘proud’ being used where a Councillor pops up and cheers the workings of a Council department – and quite rightly so – but on this basis, shouldn’t they be appalled at how this part of the Council isn’t getting it right?  If Social services said they were happy to lose the odd vulnerable person or let one suffer actual bodily harm just because they have a £illion tucked away for compensation claims and they preferred to operate by this means, would that be okay?  Pedestrians are vulnerable people within the Borough. We are mixed Community as is typical of Hounslow with all backgrounds, cultures, ages, health issues and lifestyles such as young families and shift workers – all having a common desire to enjoy our homes.  People make the area and this is a nice supportive and friendly community undermined by a few issues which could easily be cleared up by proper representation.An opinion might be that real development of the area is being undermined by self interested developers doing their best to cut their costs and make a fast buck.  People trust their builders to know how to do their work and often of an evening you will see the family outside looking at the work with their builder, checking quality behind their wall, on their property, but never on the street side of the wall.The planning process does not appear to exist as a conditional contract representing the neighbours (who are directly affected) and the Council (representing community values and the environment amongst other things) as interested parties and developers brag that they know all the loopholes and can get away with whatever they wish.  Nobody appears to be interested in what these loopholes are to either address them or to incorporate them into the policy.For a long time before I started taking photographs I had been in contact with the Council over the state of the pavements.  This isn’t unusual – speak to anyone around here at that time and they would have said the same.  As the guy said – he had been mending pavements damaged by developers for over 20 years.  We would ring up and say a whole run of slabs had been damaged and up would pop the pavement replacement team to replace them only to have them damaged again in a few days or weeks – never very long anyway.  The residents association spends ages on tours with officials and letters and meetings and discussions with Councillors – all spending a great deal of time on a subject nobody appears to have the ability or want to solve.My photographs just allowed me to demonstrate what was going on – think about it – if you can see the state of the slabs then you know it is going on.  If you then need to check it out then just walk around the area and you will see it happening.  Stop and talk to people and you will hear how it happens – I have several witnesses who can explain what a whole run of slabs cracking with one heavy vehicle on them sounds like.  Skip lorries are normally in the area at around 7.00- 7.45 am picking up and delivering to driveways as the ‘skip policy’ is definitely a whim.I have had an approach from Alan Smith to take a look at the photos I have and I will listen to what he has to say.  But I feel rather at odds with anyone wishing to prosecute the poor sods I caught on camera, just because I took the photo and kept it as an example of the different things going on.  I am happy to discuss it anyway – but I need to know what is being done to sort the whole thing out.As for a witness having to see the actual event – when are the Council going to start private prosecutions against developers, to recoup their costs in maintaining the pavement and highway outside a development?

Sarah Felstead ● 7012d

Travelling by car along College Road at around 8.40am this morning there was a van blocking the pavement outside a development site.  The difficulty for pedestrians along this road is the fast traffic travelling in both directions and the parked cars restricting access if you need to cross over.Outside the building site were a skip and another large van – so eyesight beyond the two obstacles for a pedestrian was severely restricted and they were being forced to step into the oncoming traffic having peeked around the van to see if the coast was clear.No pavement closure signs erected, even to give warning.  The last set I saw at another site directed the pedestrians away from the pavement and out into the centre of the road with no ‘gangway’ to give any protection.College Road is very busy at all times and at rush hour it is particularly difficult to negotiate as a driver.  There are a considerable number of pedestrians walking along the pavement – and the last thing anyone wants in this situation is people popping out between cars.  This is a direct school and business route to Isleworth & Syon (secondary school for boys); the Crown Court.  Shops (including Post office) and bus and trains are at the bottom of the street.College Road is also a hill climb on the side of what was known as Sion Hill.  I have often stopped to offer a lift to elderly neighbours who are carefully climbing the gradient and by half way up are showing obvious signs of distress.  I frequently see other people who have also noticed, stopping and taking hold of bags or offering an arm.The pavement closure was on the side of the road they would chose to climb as the route is slightly shorter than the other side and they do not have to negotiate the wide bend and fast flowing cars at the beginning of Ridgeway Road.Remember –“Building development = same style and predictable behaviour by delivery lorries and workmen”.At around 12.30pm this is what the footpath looked like.If you look at the smashed slabs under the wheels you can gain some idea of the state this pavement has been in since the development started – I haven’t taken photos or followed it purely because it is typical of any site around here and shows me nothing I have not captured on camera already.  At times the state of the slabs has been incredibly dangerous and I avoid the pavement here if at all possible.You can just see the height of the van parked on the road, which pedestrians had to walk around.The pavement around here is affected on a day to day basis, so why, with this knowledge, and no other enforcement action, the H&S checks are not increased is beyond me.  I thought that under H&S there is an obligation to increase checks if danger increases and there are no other means of taking a method of intervention to improve risks.  In other words if Hounslow Council wishes to ignore what the developers and their work is causing to community property and the resultant risks to pedestrians - then they have to take other action such as more frequent checking of the area.  Is that not so?On Saturday with my visitor these were safe to walk over – today they are completely unsafe.  It probably only took one heavy vehicle to do this but the slabs - rock – roll - rattle and crunch under foot and well exceed their intervention levels.  I stopped to ask the elderly householder if he realised as he will probably walk to his front gate in the dark and go head over heels.  Being elderly does not detract from living – does not devalue a life – and this guy is well known in the area and a respected public speaker.  I have heard him talk to assemblies at Marlborough Primary School where he held the audience spellbound and or in fits of laughter.I have reported the address area to a.j.smith@hounslow.gov.ukAlan J Smith Senior Community Environment Enforcement Officer Community Environment Team Street Management and Public Protection Civic Centre Lampton Road Hounslow TW3 4DN 020 8583 5064 As he has e-mailed me asking to visit me and check my photographs.  I am waiting for a reply with a date.Hounslow Council and anyone who knows of these issues devalue and detract from peoples lives if they do nothing.  Every Councillor is involved in this issue.

Sarah Felstead ● 7013d

The law as you will know is an ass most of the time, however, because you and I, and for that matter everyone else, would say without fear of contradiction that it stands to reason if something is in someone's driveway the likelihood is that someone has driven a vehicle over the pavement to get to said driveway and quite likely caused a fair bit of damage. BUT, and this is the rub, it has to be observed, it is part of a law dating back to the 1800s which still applies today. I cannot tell you the amount of arguments I had as a councillor about people parking in their front gardens without a proper vehicular crossover, it's obvious that to get a car in your front garden it won't fly or levitate so it has to be driven over the footpath, but unless you actually witness that and are prepared to back it up nothing can be done to prosecute and get the person responsible to pay for the damage - it is the same situation as the pavement damage by builders, by the by it's nothing to do with planning it is a highways matter. As well as that if you are parked in a front garden or driveway without a crossover and someone parks across you in the road preventing you getting out,it is an obstruction even though strictly speaking you are parking in the drive/garden illegally. However if someone is already parked before you return and can't access said garden etc. across the pavement it isn't! If you had a crossover then it would be obstructing your access. You could go mad trying to work this lot out.

Vanessa Smith ● 7015d

Hi AndrewI couldn't agree more but if I am reading this whole thread correctly it seems that Sarah has already taken this matter up with many and the only ones prepared to assist are Cllrs Andrews and Fisher.  I have noted that Cllr Andrews is not Sarah's ward Cllr and I have noted that Cllr Andrews stated that Sarah has mailed many but there is some confusion as to who is supposed to be reacting to the emails because some may think "they are simply being copied in"  and "that a lot if not all of it has probably become lost in the fog."More importantly I note that not only is Cllr Reid the Environment Lead member, she is also Sarah's ward Cllr and Cllr ANdrews states he "would be very surprised if she isn't on the case already."  Therefore - I am not suggesting Sarah does it all herself (it is quite clear how much she has already done) I am suggesting that if Cllr Andrews is correct and the emails and the problem have become lost in the fog,  Sarah should start from scratch and simply write to Cllr Reid and Mr Kamath (Director of Street Management)  and ask them what they are doing about the problem and if they are in fact "on the case already"  and,  depending on what reply is received (or not received), would this not be a basis for all other concerned residents to lobby their cllrs and/or raise it with whoever is responsible.  I believe Vanessa is right in this instance and that "Whinging alone is not enough however well meant", strong leadership is what is required and a good starting point would be Sarah's ward Cllr and the lead member for environment and planning.

Steve Taylor ● 7015d

I haven’t finished with the information to go in above, but excuse me for jumping ahead for a short while.Let’s face it; it isn’t a nice experience going out for a stroll around the area but I spotted a pertinent picture when taking my visitor around on Saturday so decided to risk it rather than drive to the dentist today. With bright sunlight overhead; my sensible shoes on and camera poised, off I set.There were plenty of reasons to watch the pavements as they are much worse particularly around areas of building work, which is what I am leading up to, of course.  I ignored many of the obvious photos as the points have already been demonstrated.  Some areas have been fixed by the mending team and the tarmac is a pleasure to walk across; a temporary ‘safe haven’ for the wary pedestrian.  The photos I have taken have been around here but, according to my dentist, her Brentford street is in a pretty poor state.  I didn’t find out exactly where that is after making the mistake ;-) of asking her if Gordon Brown had snuck in to see her, which diverted her conversation …  …  somewhat.is now -Close up section – this (with customary punch hole under the cone)is now –This is the same road (conservation area) today.  Speaking to the men, who are always very pleasant, I said I was taking pictures of potholes and they said they were just finishing the front driveway off  and not to worry as the Council are about to come and tarmac the pavement.Beside the new Brunel building site there are many smashed slabs, this is one section I walked around.

Sarah Felstead ● 7017d

"Vanessa SmithBy the by Sarah how many of your neighbours would be prepared to give evidence if the council were to prosecute these firms responsible for all this damage? Because the Council would need help in the form of witnesses, are you prepared to go to court?, one decent court case could provide a salutory lesson to these cowboys, who might then think twice.""This might mean giving evidence in court, and frankly if people aren't prepared to put their money where their mouths are there is no point in constantly banging on about the Council taking action is there?"  Sarah, I believe Vanessa, in this instance is quite correct.  The Mogden Residents Action Group was formed purely because  the Council was totally ineffectual and hadn't taken any action for over a decade.  Under the forceful and strong leadership of Hanifa Dobson and Cllr Phil Andrews  a group of fed-up residents ( who were prepared to go to court),  formed an effectual  committee and effectively forced the council to take the long overdue and necessary appropriate action. Thus the statutory nuisance case. There is no way  the council would have, of its own volition, taken Thames Water to court. The rest is history because the case has now grown to a £ multi million litigation where residents are claiming compensation and Thames Water have been forced to abate the problem.  The residents are winners but the council had to be 'helped' along the way. It is important to note though that council officers made it quite clear to residents that they would only address the problem through legal channels if residents were prepared to sign witness statements and, if necessary, go to court. And as it happens - residents had to appear before a judge and suffer severe cross examination by Thames Water's barrister.It would seem that there is now somewhat of a rift between yourself and Cllr Andrews and it would seem if most of your complaints or copy emails have been lost in cyberspace or ignored so why not start from scratch and simply write directly (or an open letter) to Cllr Reid and ask her what she  has done or intends to do about the disgraceful situation? Post her reply (or non reply) on this forum so all can be aware of what she is doing as lead member.  Good luck with your campaign.

Steve Taylor ● 7020d

No anger Sarah, nor personal animosity I promise, just absolutely lost for words (for once!) at the realisation that all the woes which have befallen you and your neighbours in Osterley are my fault, and that rather than trying to lobby to ensure that these issues are addressed what I have actually been doing by making all the enquiries and representations which I have been making is attempting to "mask" what has been going on.  Truly amazing.You seem to presume that I have ignored the information which you have sent me, and that I and others have said or done nothing to progress this.  On the basis of what factual information do you level such a serious allegation?My first posting on this thread was intended as friendly, helpful advice.  I believe Councillor Matt Harmer gave you some similar advice a little while back.  There is no obligation on your part to take it, I just thought I was being helpful by pointing out that there might be a more productive means of getting somebody to champion your cause than by embarking upon the internet equivalent of a pizza leaflet drop. I shall desist from giving advice.  I will help you in whichever way you wish, whenever you wish, should you ask, otherwise I'll mind my own business.  By doing thus hopefully I will minimise the danger of my again becoming the object of your wrath.I don't blame you for complaining about the things which are happening in your neighbourhood Sarah, they are appalling and shameful.  But sometimes stoning the messenger is not the most productive way of progressing a complaint.  Especially when it is your message that he is delivering.

Phil Andrews ● 7021d

PhilI fail to understand why you consider the first time I have disagreed with you openly – that it is in fact my problem – and not yours.  I have clearly spelt out to you the reasoning behind approaching you.  As I have not replied in such a manner to you previously it should allow you the opportunity to think carefully before making such wild accusations.  It may make you feel very splendid to use this language but I consider that to be a mask, to what is actually going on.  I am not asking for help - if I were I would clearly state it.  It is about sharing information, which you as a Councillor should want to have – particularly when making decisions about people’s jobs and peoples lives.  Well, that is my view anyway.You have explained that the reason there was no follow through response by the Councillors I contacted, and the Officials, is because the sequence of communication is not sympathetic to the user – and that includes Councillors.  I received many acknowledgements of complaints made in complete shock to the photographs, by Councillors – indeed I was led to believe that there was a whole meeting of the Isleworth & Brentford committee about it.  I am so glad to have been of such entertainment to you all, because it appears that is all it led to.The knowledge of this going on did not translate into usable working practices often to the Councillors dissatisfaction as well as the residents sending in information and requesting support from the Borough administrators.  A yes or a no answer lets people know where they stand and gives them the information they need to decide on anything further which needs to be said.  The departments involved in this excel in not answering – which I would find another interesting topic for somebody to challenge, just so we can iron out what on earth is going on/wrong.  The front line people are normally the very best at giving you a fair assessment of what they need to answer issues posed to them all day long, and that includes Councillors who often are being called out to establish why something has not worked with the administrative system.Groups of people consulted to draw up policies must spend a great deal of time carefully considering what the intention of the policy should be and what they wish them to contain.  The end product should work in partnership.  The current situation does not allow this to happen; is clearly outdated and is bring used to the detriment of everyone.  I do consider that you and everyone looking at these photographs should be appalled and happy to question why – even if I am not living in your Ward.  On that basis a signed and addressed piece of information has less likelihood of being dealt with as you can quite happily pass it on as not being of interest to you.One developer, before suggesting he had his own pocket Councillor tied it to his ‘knowing the loopholes’ and working to the loopholes so he would get exactly what he wanted.  If this is the case and the loopholes are established they should either form a positive or negative (yes you can do this or no you can’t) within the updated policy so we all are working to the same standards.I would have thought that Borough policies fall within the remit of Councillors and the challenge of them – how they work and how they are used is of significant importance to them, also.This subject should therefore fall within the remit of all Councillors by the form of information, which you can under your own responsibility, take forward.I do not have to be grateful to have your response to my explaining the situation to you, treated in this manner.  I am fed up of the whole thing and the fact that come tomorrow another development will start and you would prefer to pay the insurance claims and fork out for the destruction from the lorries, rather than use the money productively.  So, I do not understand where you are coming from or the aggression in your tone.Your anger should be aimed at the people vandalising community property and the system which is allowing them to get away with it.

Sarah Felstead ● 7021d

Phil, this is not my issue to deal with - it is yours and the people who run this Borough - whoever they are and however it works.You have seen the issues in the photographs and know first hand they are not being dealt with if for no other reason than the fact they reoccur.  You have an invitation to witness it first hand on a tour - my invitation being to you in a representational role of prospective MP.  You don't need me to give you the tour - you have received the photographs and can see any of this going on - at any time - if you wander around the Borough.  You don’t, of course, have to be interested at all.As far as Cllr Reid goes – if you did not wish to ask me the question, directly, or acknowledge my correspondence, then surely you would have approached her – or held a conversation with her especially as her name was on the e-mails, as was yours.  Please don’t undermine the fact there are so many disgraceful photographs by calling them a ‘veritable photo album’.  I keep being told that the issue is huge across the, what? Borough?  London? and everyone knows so.  I was also told that you are applying to receive a huge amount of central funding to replace pavements – well I find this reckless as without the measures in play to try and halt the vandalism it is quite frankly, not deserved.Thank you for telling me the opinions concerning my mail and photographs – I obviously didn’t find anyone with any responsibility or else they were all thinking somebody else would deal with it – or just buried their heads in the sand.  I find it totally objectionable that you feel you can make sensible budget decisions and cut jobs and funding when you are presently writing out cheques for work which should be unnecessary.  But then as I have said before I really do not understand how it all works.You may find the topic repetitive especially, as you have pointed out, you have seen many of the photographs before and are aware of the issues from my e-mails.  I will happily stop boring you, and anyone looking in who has already received copies - and the easy answer is, not to open my postings.  Otherwise look at them, consolidated, in this thread and reflect on what is going on and why it is going on and whether the new administration will be prepared to ask tough questions and make tough decisions.  The toughest decision for many people around here is the one to move away from the area.  For some people it is the realisation that they can no longer stroll outside their own homes.Anyone else reading this it is enlightening that this goes on in the Borough – unchecked and unchallenged and that despite knowing about the issues the political system gets in the way of anyone doing anything about it.More is not more – it demonstrates the daily soap opera, residents wake up to each and every day.

Sarah Felstead ● 7021d

"... but I would like you and the rest of the Councillors to demand of the officials what they have actually done with all this information - discussed and sent in to them ... if this is making you uncomfortable then I suggest you examine where your discomfort lies.  Is it with me displaying what residents living around here have suffered for years ..."Since you've asked, and to brutally honest Sarah, some of the blame rests with the way in which you have approached this in the past.Letters and photographs have been mailed out to huge and growing lists of people - some of them ex-councillors who haven't been in office for years, backbench councillors from other wards, former parliamentary candidates with no connection with nor apparent interest in the area, etc. - with no real indication of whom you are asking to do what.The theory seems to have been that the more people you circulate the more likely there will be a scramble amongst competing interests to rush along and address your complaint.  What happens in reality Sarah is that none of the recipients has any indication of whether they personally are expected to act on your communication, or whether they are simply being copied in.Sometimes more is less, or less is more, or whatever the saying is.  The way to deal with this would have been first to contact the department.  Then, if no joy, to contact one of your ward councillors.  Following that, if you are still not happy, there is a complaints process.  I'm sure you will have done much of this already, but my honest impression is that a lot if not all of it has probably become lost in the fog.As there seems to no obvious resolution in sight Paul and I (who are not your ward councillors) have decided to take ownership of this issue ourselves and to pursue it through the various channels until we have the information, and hopefully the assistance, which you require.  My comment about Councillor Reid was made so as not to undermine her, because amid the generic mass-mailouts and the veritable photo album which has been posted onto this forum there remains no firm indication as to whether or not you have actually taken this up with her.Sorry to be blunt Sarah, but I hate the thought of you having to expend more energy than you need to in getting your (no doubt valid) grievances across.  I look forward to fixing up a time with you in the very near future to come and take a good look at your pavements, and I'll let know then precisely what I propose to do.

Phil Andrews ● 7021d

The hole in the pavement from a delivery vehicle had been in filled with broken bricks and sand – I twisted my foot in the twilight of probably my last walk around the area in the evening.a href="http://photobucket.com" target="_blank">From a sequence - two delivery vehicles across the pavement.  Often the builder will say they weren’t on site when a delivery was made – therefore absolving themselves of responsibility.  In this case the builder was on site, and personally directed the second van onto and across the pavement.  One lorry was off loading with a crane overhead and the other this ballast.More hazards left across the pavement.Two similar photos to show this worker using a grinder next to his feet – and the shoes look like trainers again.  Maybe the concrete, which often covers the shoes, gives some protection.  He is cutting block paviers, which has been another big and frequent discussion I have held with officials as there is a block cutter which can be used which drastically reduces the noise pollution on the environment.  Think of how you would cut tiles in the bathroom – would you sit and grind them into shape? The workers very often sit in a huge cloud of dust, breathing it in with no protective gear whilst they grind their way through every block.  This seemed to be an area which fell through holes with the current Health and safety responsibility as reports and photos to both the civic centre and the H&S executive went unheeded.The noise all day long is unbearable and there are families with young children through to elderly people and night workers at the hospital trying to live their lives.  Even though Hounslow has another ‘supposed policy’ on noise – they do not seem to be prepared to implement it.  This seemed to be an area which fell through holes with the current Health and safety responsibility as reports and photos to both the civic centre and the H&S executive went unheeded.Another angle and the cloud of dust around the worker.  The street cleaning vehicle probably came out because of the complaints about the muck being generated from this site (who picked up the tab?) and the driver, who could see the funny side of his vehicle cleaning with the cloud being created in the background was happy to pose!Nice guy.a href="http://photobucket.com" target="_blank">

Sarah Felstead ● 7021d

The skips lorries are pretty wide in relation to the size of crossovers so invariably they run over the paving slabs if they attempt to drop or pick up skips from the driveway.  The weight of these heavy lorries appears to disturb the sub surface which in turn weakens the whole structure setting it on a path of destruction (a laypersons view from observation only).  The first time I became aware of the complete vandalism from a development site was when I walked with a friend in the evenings around the area (something I cannot do these days as the footpaths are too dangerous).  A development site would spring up, and within a few days we were skirting around the pavement, out into the road to avoid all manner of obstacles from broken and uneven surfaces to all manner of muck, sand, cement and rubble scattered across the pavement. This is a bit about skip deliveries – under ‘legs’ because they have balancing and load bearing legs on the back.This vehicle dropped off an empty skip and then started to pick up a full one, from the pavement, pulling all the weight through the hanging chains, onto the back wheels and back legs.There was a bit of a rumpus about these deliveries, mainly because the driver liked to turn in the neighbour’s driveways rather than on the road itself.  I imagine he was told to drop off carefully and to use boards because he started being careful – which is the amazing thing – he could actually do it without using the pavements, when he tried.  If I was out he used my driveway – as with the total disruption of the out of hours working, noise and dust – I had the inconvenience of not being able to go out without dreading the state of the front, when I came home.  The way things work out – the ‘building behind the wall’ is absolutely beautiful – but the outside area (neighbours, road, pavements and crossovers) is a total wreck.  I know the Council don’t lay smashed slabs and our builder, having been careful with Council property, didn’t lay us a rippled driveway.The driver was getting used to using the road and by now - this is a drop off of an empty skip and a pick up of a full one.  The empty skip is pushed by the driver into the kerb by laying that pole underneath the skip and sliding it over into place.  If the new skip is pushed too closely to the kerb, the pick up will have to be via legs placed onto the pavement or kerb. This skip is far enough out to leave the legs on the road.  The board still smashes under the weight.This later visit is to a skip pushed further into the kerb.  Check out where the legs are now.

Sarah Felstead ● 7022d

Maybe the kerbs should be higher?  Maybe the crossovers are too easily used as ramps to mount the pavement?  There appear to be a number of things which could be looked at.Some of the lorries are far too big for the size of the road – surely it would make sense to register roads with the limitation of the size of the vehicle which can be used on it?  If the road and area is Council property, how can we ensure it is looked after?  A larger lorry might be allowed – with a permit?I have seen huge lorries with a few bags of cement at the rear – which would have fitted in a small van.  These are often driven along a whole run of pavement as the trees have not been replaced which would act as bollards.  When the cable company were at their best I saw a whole run of slabs smashed in one go.  I, like many other people, contacted the man from within who ran around with his mobile stuck to his ear and nothing was done.  I remember telling Cllr Lamey about this on a school admissions appeal panel, saying that we thought the council wasn’t interested as they were going to replace them, anyway.  I thought that she turned a shade of puce, well; she wasn’t a happy lady that day.  This was the first big issue with the pavements and we weren’t to know what was to come.On the subject of skips – and delivery lorries with legs.  Were these originally designed to be used on building sites and that is why the legs are so skinny and the weight of the load concentrated into one point?  If you break down what the guy in the sequence photo does – at the point he lowers the leg, shouldn’t there be something he pulls down as a part of the leg which displaces the weight of the load?  Like a flipper – well the principal anyway – a sort of a shoe which is part of the leg which has to be used;  won’t smash or dig into the ground;  and removes the need for boards, which, as the guy said, break?An interesting development has occurred recently.  If you ring the Civic Centre to report a skip on the highway without lights, the night operator asks ‘is it dangerous?’.  Well, that somewhat flummoxed me but maybe it is a sensible question and maybe lights on skips are and have not been needed all these years.  ?  - is the answer.  When does a skip, sitting on the public highway without lights, become dangerous?  When somebody runs into it?  I don’t know.  None of the skips around here, if they are on the road (which is very rare anyway as they are all tucked in driveways, contrary to the current skip policy) appear to have working lights.Some skip photos to follow.

Sarah Felstead ● 7025d

Hello Jim - nice to hear from you again.Just for you Ann  ;-)I was told by our street official that the ‘builders break the pavements’ and the Council ‘comes along and mends them’ – and he had been doing this, in his job, for some 20 years.  Surely, before the ‘decision to mend’ is made the question to ask is - WHY IS IT DAMAGED?Whilst the job being done at the development site is smashing – neighbours experience a different meaning to the word.The front of the driveway here is dipped.  One skip driver was up by the front door and then denied that he had been in the driveway.  With the winter rain making puddles on the driveway, the damage becomes more visible.  As there is no link to the Council registering the skip companies to work in the Borough with strict directives as to the way they should work, drivers can do as they wish.One neighbour, when complaining to a street official about a skip lorry which had removed his front wall, was told that ‘some people’ complained about the skips and the damage, and they ‘complained right to the top’ – but the ‘people at the top weren’t listening’ so nothing was done to follow it through.An interested person might want to listen?  Maybe the system is letting the Councillors down as well?  How can spending oodles on holes in the ground whilst cutting people and services (which I am sure they do not do, lightly) be justified?  Maybe, an interested Councillor should be furious at being deceived ‘in this manner’?  Who is answerable for the system which for some ‘20 years’ at least, has allowed developers to vandalise public property, with the public paying for the privilege?I have lost count of the number of times this run was replaced.  Why is it damaged?  Apparently slabs can be laid on different standard sub surfaces – and ones with vehicles going over them (remember these have been replaced several times) can be laid with a solid foundation to take heavier vehicles.  One neighbour has said he has watched slabs being laid ‘as if they want to make 2 jobs out of it’ and I have seen them laid with gaps underneath in the same way as you score a tile to crack it on a line of weakness.This driver drove along the pavement looking at the road over his shoulder to pull out – it was very lucky that the pedestrians didn’t trip as this would have been a horrific photograph.

Sarah Felstead ● 7025d

These photos probably make me look like I am a traffic warden in training – I took a prescription into Curds the other week, and I swear the warden was hiding behind the hedge.  As soon as he saw me go in to get some change, out he popped and the disappointment when I appeared to put the money in the meter was plain to see.  Just think of the job satisfaction he would gain if allowed to wander around this area - I could see him bunny hopping down the centre of the road in pure ecstasy.  I am clearly going around taking lots of photos and not aiming them at people, just the vehicles.  I get lots of questions and I also talk to the builders.  I went up to the chap in the sequence photos and asked him if I could ask him a question - he said yes - so I asked why he didn't put down boards to protect the pavement - and he answered something like "because the boards break".One of my neighbours this week very happily told me how their skip lorries hadn’t damaged the pavement outside their house when manoeuvring back and forwards to get the skips in and out of their driveway.  Thing is, they need to take a look at the pavement opposite which after a number of deliveries into 2 driveways almost side by side - are quite crunchy under foot.  The family opposite were having kittens most of the time as their two young children could easily have run out onto the pavement to find a skip lorry bearing down on them.Most of the important photos I have taken have gone into the Civic Centre at the time they happened.  Many were e-mailed to officials and to Councillors in the old administration.  I haven’t taken any since last summer because my point was to show what was happening; what everyone could see was happening (“the standard way of working” not to get at the odd one or two delivery drivers who actually got caught on camera) and to demonstrate that some action was required.  That action is still required.  In this area of their management responsibilities Hounslow Council fail in their partnership with the community they are supposed to serve.Management of a situation such as this requires some proactive policies which work.  As the policies don’t work they are worthless – and on that basis the photographs show nothing unacceptable as this behaviour by developers and their associates, unchecked and unchallenged, is perfectly acceptable by Hounslow Council.I shall have a look through some of the archive photographs and post some as examples.

Sarah Felstead ● 7026d

This is how the slab ended up – which brings me back to my original question of How much does it cost to replace a paving slab?I don’t know whether the officials claimed the money back plus costs plus a fine from the company – or whether the public purse stood the tab.  Maybe this is a question for an interested Councillor – How much income is generated from penalty fines such as this?  If the officials are called out to a site and there is a breech of standard regulations – then surely there should charge for their call to cover full costs (VAT expenses and shoe leather) plus a fine?  I suspect the message would be driven home very quickly - and if it wasn’t, and it happened again? - a higher fine for a second offence? You could probably fund an entire department on the income – and it would be genuine income from a genuine penalty.The Osterley Safer Neighbourhood team regularly ask builder’s to remove rubble, deliveries of sand and bricks, cement mixers and such like from the pavement and road – an interested person could ask them for feedback.  Within 30 minutes of them speaking to the workers I have seen it back – I suspect they wait until the Police team have turned the corner at the top of the road, it can be that quick.I lost count of the number of times officials were called out to following site they did tell me – and had numerous conversations about reclaiming their costs after such call outs.You will notice from this second photograph that the penalty for closing off the footpath was not sufficient (this is a school route on a rush hour road).  It is a different day and yes, they were mixing their ‘stuff’ on the road surface. 

Sarah Felstead ● 7027d

If I say that we live on a building site – and then I am able to show you pictures of the destruction to public property – does that not give some hint as to how bad it is?One builder, who has been working across the pavements had the workers out front working when I went past at 6.45 am – yes, am.  Generally speaking residents of this Borough, living on the LBH building site, are so fed up that they will say they have gone past caring and just want the work to finish.There is a complete lack of will from within to improve the neighbourly community just by making it clear to builders that they have to work in a particular fashion – and taking enforcement action if they do not – which would lead me onto a page of other issues.  If anyone would seriously like to take a working party on this subject and sit down and discuss this … … Remember these pictures?  There are more to the sequence, but this proves the point.A drive along the pavements and parking on these slabs cracks slabs; disturbs the sub surface making the pavement more susceptible to movement when another vehicle runs over them; shifts broken slabs and crumbles broken slabs.  There are probably technical terms for the disintegration of the pavement – a layman would call it vandalism.Check out the slab beside the guy’s foot.a href="http://photobucket.com" target="_blank">Not much visible damage to the slab – but the sub surface of this slab which has lain intact since the houses were built is now seriously damaged.And it does 'what the slogan says' – ROCKS – many small crumbled pieces all moving under foot for any unsuspecting pedestrian.

Sarah Felstead ● 7027d

Vanessa, Andrew and Ann.This discussion is going on all over London.  Gerry has voiced his concern about his wife falling in their street and on a ramble through Westminster (the poorer end, admittedly … ;-)  ) we lost one of the group who hit the ground, face down, on his knees and side.I think 20mph is a good idea – as long as there is nobody with a speed gun being trigger happy with it, looking at ‘one point’ where the driver goes over it – it should be based on how they use the road.  I have a devil of a job keeping to 20mph in Richmond Park and though Ham (I was once over taken by a double-decker bus in the 20mph zone in Ham).  The intention is to keep to it and to drive in a particular way.  I do not agree with road bumps but there are other speed restrictions which could be used to protect pedestrians.The new administration can cut through the po-litical agendas and simply ask – • What policies are involved?• What were the policies intended to do?• Are they working? (use of)• How do they work? (enforcement of)• How do they want them to work?• Do they need reviewing, revising or removing?One of the first things the new administration should throw out is that as a ‘person raising’ the issue lives in one ward – it should be for that wards Councillors to deal with.  If the issue is one which is larger than that and/or affects their area as well – or they have an interest in the subject then all Councillors should be able to ask questions and to deal with it equally.  ‘Treading on toes’ should be thrown out with the old style politics.To use po-litical speak? – it would mean that the lack of action with this issue lies firmly with Cllr Barbara Reid – and the Conservatives as I keep being told it has been referred back to her and or the Ward Councillors.  I would hope that all Councillors have responsibility with issues concerning responsibility and culpability, if not legally then morally.I have not levelled any criticism at anyone just at the banner heading of Hounslow Council which unfortunately broadens the line of responsibility.  I hasten to add that although Ann Keen came out to walk on some of the pavements, there was no criticism levelled at anyone during our conversation and nor was it implied – it was a simple what is going on what are the issues and what is needed to be done, conversation.  She did say that she thought her Mother, who had trouble with her eyesight in older age, would not have been able to have walked safely, on the pavements.As for Andrews point about the recovery of the ladies in question – they would all collectively wish that it hadn’t happened physically and mentally.  Don’t know about legal issues – is that the only way to get anything done?  Would legal action get anything done – or would it just be a cheque in a plain brown envelope from the insurance slush find?  I was told by a Cllr that there is a huge sum of ratepayers money put to one side to pay out on insurance claims as this was cheaper than addressing the issues – cheaper for whom? 

Sarah Felstead ● 7028d