Forum Topic

MOGDEN -  ICG take Thames Water to task at IBAC meeting

Isleworth and Brentford Area Committee (Monitoring)A meeting of the Isleworth and Brentford Area Committee (Monitoring) took place in the Brentford Free Church, Boston Manor Road, Brentford on Thursday, 17 May and Thames Water presented its plans to seek planning permission to increase the capacity of Mogden by more than 50%. Thames are hoping to begin the expansion in  the spring 2008 and finish by 2012.The late hour and time constraints curtailed resident participation at the meeting  but it was noted that Thames Water had increased its intended 2 man  delegation  to  9 employees.However,  ICG Councillors Phil Andrews and Paul Fisher  attended and  Cllr Andrews represented residents' concerns.  He was only able to ask one question. The question asked was:   "Thames Water has not been a good neighbour.  It has not committed a penny from its own resources to ease the suffering of the surrounding community, in spite of the fact that it has both the technology and the financial resources to do so.  As the elected representatives of your victims, could you please explain to me why you would expect us to look sympathetically upon your application to expand your operation still further?"This question then enabled the Chair to allow Cllr Andrews to correct the outright falsehood offered by Thames Water's delegate when he announced that TW's shareholders had contributed the £40 million towards odour improvements collected from customers following OFWAT's decision.It is a well known fact that Thames Water has not contributed a penny towards the current odour improvement project for which Ofwat is allowing Thames Water to collect a maximum £40million from Rate Payers. It is well documented that the £40 million is not expected to reduce odour by significantly more than 50% and still Thames Water has not offered shareholder funding to complete the job properly. However, Thames Water's blatant misleading reply allowed Cllr Andrews to present a detailed explanation of events to the Committee (and hopefully enlighten the Thames Water delegation).  If residents do not want to see Isleworth, Twickenham  and surrounding areas turned into Europe's biggest cesspool at the expense of the local communities whilst increasing the profits of Thames Water shareholders, we urge you to offer your elected Councillors every possible support on this issue which could effect the community for decades to come.Regards MRAGwww.mogden.org.uk For News and Views on local community issues visit http://www.twickenham-online.co.uk/

Steve Taylor ● 6586d10 Comments

"In an incredible display of arrogance, Thames Water has mailed seventeen thousand leaflets to residents of Hounslow and Richmond boroughs soliciting support for its massive expansion program for Mogden which it hopes to start in early 2008. However, the current odour improvement program which is only scheduled for completion in the autumn of 2008, and which residents report seeing no significant benefits, is causing major disruption whilst increased odour and noise nuisance is being endured. Despite Thames Water's promise to keep the community informed it is refusing to send mail shots to residents to warn of probable odour or noise nuisance during the clean up program. The company advises that if residents want information on the nuisance being caused they should ring the Thames customer services line (which serves all its 13 million customers) or check the Thames Water website. No recognition is given to those who do not have internet access and those who choose to phone will have to pay for the privilege of obtaining some scant information. The company will not provide out of hours contact numbers for responsible managers during the program. It has also been revealed by Hounslow Council Environmental Health that, even though Thames Water was found guilty of causing odour nuisance in the statutory nuisance case, the company still refuses to provide the Council with out of hours contact details for duty managers and, like ordinary complainants or victims, Environmental Health officers need to contact the customer care centre and be held in a queue just like everyone else. This from a company which lost the legal battle and boasts its intention of working with the community whose lives are constantly blighted by Mogden. Pure and simple, this is all about money - i.e. more profit for shareholders. Thames Water is hoping to rush through its planning application so that it doesn't face fines for not meeting the environmental agency targets. The company has to date refused to contribute a penny towards improving odour control at Mogden despite years of neglect and under-investment. During its 6 years of ownership RWE has taken more than £800 million from Thames in dividends. In 2005 alone RWE extracted £276 million of cash from Thames Water in the form of dividends. The huge dividend was paid as RWE said it was planning to sell its British subsidiary. Thames Water Pre-tax profits for 2005-2006 = £346.5million = 31.54% profit rise in a year. Despite the problems at Thames Water UK, the five-man board of Thames parent company RWE was one of the best paid in Europe with a total remuneration of £24 million. It is understood the CEO was paid a package worth £8.1 million in 2005. Reports from Germany suggested he received even more last year with his share options alone worth £5.7 million. Last year Macquarie paid German owner RWE £4.8 billion. The profit for RWE is expected to be up to £300 million. The deal meant that directors of Thames Water were likely to land a £1.8 million windfall from share options in RWE. During the 'Mogden Stench' parliamentary debate tabled by Twickenham MP Vince Cable, Minister Elliot Morley said "I do not know the history of the site, but I wonder what was there first: the treatment plant or housing. If housing was built there, I wonder what consideration the planning authority gave to those issues. The hon. Gentleman knows the history better than me" It is probably true to say that whilst a sewage treatment site has been at Mogden for more than 100 years (see Richmond and Twickenham Times letters dated 4th October 1902!!! titled The Mogden Nuisance) the majority of the housing came later. It is indeed a fair question to ask what consideration the planning authority gave to those issues? Another fair question would be - who sold off vast land for new housing? Answer: Thames Water. However, we are where we are and, whilst we can't turn the clock back, the new administration of Hounslow Council can certainly ensure that the wrongs done by the previous administration are put right. Richmond Councillors also must ensure that the opinions of the residents they represent are heard and acted upon by Hounslow. This planning application by Thames Water must not be allowed to proceed further until the company sets itself transparent targets, completes the current improvement program, has the results evaluated and starts to communicate effectively and responsibly with ward councillors and the local communities of Hounslow and Richmond as represented by the Mogden Residents Action Group." To comment email Mogden Residents Action Group mrag27@aol.com

Steve Taylor ● 6574d

Further to  Cllr Phil Andrews'  outrage at the outright falsehood offered by Thames Water's delegate when he announced that TW's shareholders had contributed the £40 million towards odour improvements  it has come to my attention that not only is Thames Water 'confused' about who is paying for the work, it has also got the figure wrong.  OFWAT had advised MP Vince Cable that it was allowing almost £43 million. This is backed up by Vince Cable's parliamentary debate (see below) where Minister  Elliot Morley confirmed to parliament that the amount was £42.8 million. My understanding is that once a final determination has been agreed by the regulator its up to the regulated company to get the job done within the determined amount. However, if the job (as prescribed within the determination) can be done for, say £38 million, what happens to the balance collected from stakeholders?......My guess - it goes to shareholders!  There has been much press from Thames Water (even mentioned on its website) about £40 million being spent on odour at Mogden so has the extra £2.8 million already been siphoned off to shareholders???Extracts from Vince Cables lengthy Parliamentary debate:Dr. Vincent Cable (Twickenham): A few years ago, a residents action group was established, and that has brought to a head the political activity in the area, enlisting support from local MPs and councils to bring pressure to bear on Thames Water to take action. The Minister for the Environment and Agri-environment (Mr. Elliot Morley) : I congratulate the hon. Member for Twickenham (Dr. Cable) on securing this debate and on the detailed and measured way in which he made important points that are of concern to local residents. The hon. Gentleman will understand that the prime responsibility for tackling odour problems rests with the water company; in this case, Thames Water. I do not know the history of the site, but I wonder what was there first: the treatment plant or housing. If housing was built there, I wonder what consideration the planning authority gave to those issues. The hon. Gentleman knows the history better than me. Again, I can provide him with some assurance, because the original determination by Ofwat allowed Thames Water £10.8  million for odour works, mainly at Mogden where, it is recognised, there is a major problem. That would have covered the inlet works in the first determination. The final determination has almost quadrupled that allocation to £42.8 million. In addition to the inlet works, that will allow Thames Water to cover storm tanks and some of the sewage tanks. A considerable amount of money is available. The work programme is for Thames Water to decide, but, based on the business plan that the company put forward, Ofwat has made a considerable amount of money available for the approved programme. If water companies need to do more at particular sewage works to manage odour problems, it may mean that better management or maintenance is required. We recognise that capital investment is a consideration, but I emphasise to the hon. Gentleman my understanding that the way in which sewage treatment plants are operated also has a bearing on odour. Issues of good practice, good management, good operation and good maintenance are separate from the capital programme. Ofwat rightly has an obligation to scrutinise the business plans in order to ensure good value for money. Nationally, companies propose in their final business plans to spend more than £292 million between 2005 and 2010 to fund works on odour control. Ofwat allowed £96 million for that in the draft version. In the final version, the amount was increased to £134 million, which is a recognition of the representations that Ofwat received, including those of the hon. Gentleman and my hon. Friend the Member for Brentford and Isleworth. Considerable progress is being made on the matter, and we expect work to be carried out during the next five years. I very much hope that progress is made on the issues raised by the hon. Gentleman.

Steve Taylor ● 6581d

HI Mike Just so everyone is clear on this. The £40 million which Ofwat stipulated is to be spent exclusively on Odour improvements at Mogden,  is the amount Ofwat agreed Thames Water could collect from its customers. Thames originally maintained it needed £50 to £70 Million to do the job properly. Ofwat has always maintained that odour control is something that sewage undertakers should fund from capital expenditure. However, due to decades of under-investment at Mogden whilst taking on more sewage, the odour situation was allowed to spiral out of control. Thus Ofwat told Thames that it would only  go 'half way' to meet them because it felt that Thames should have been taking action over the years. Ofwat spelt this out in a letter to Vince Cable MP who took up the matter on MRAG's behalf. However, following MRAG's presentations and MP  Dr Vince Cable's intervention,  Ofwat has allowed Thames to collect the £40 million as part of AMP 5 from its 13 million customers. Even though Mogden serves only  1.8 million customers, the £40 million is being collected from 13million Thames Water customers  over a 5 year period. I believe that equates to  0.61pence per customer per year. Vince Cable has ensured that the funding is not limited to customers within the Mogden catchment. I can understand Cllr Andrews' annoyance with Thames and why he took umbrage with the delegation's utterances because, don't forget, if Cllr Andrews and one Hanifa Dobson hadn't formed an Action Group to deal with Thames Water, the company would still be fumbling and stumbling over at Mogden and trying to run the place with its 1936 style equipment. Even with the £40 million in its coffers the company still appears to be bumbling along as residents have not yet seen the benefits any of the significant improvement the company promised to deliver well before the project completion date of Aug 2008.Why then should the Committee look favourably on any planning application to be submitted for expansion of the site which is still not fit for purpose as far as controlling the odour within its premises is concerned?  If it fails miserably to control the odour from a flow 690 Ml/day how will it control odour from 1064 Ml/day?  All we are saying is - lets see the results of the current project first.

Steve Taylor ● 6585d