Hounslow Council Issues Warning About PCN Scam


Bogus text messages threaten prosecution for non-payment

Hounslow Council Issues Warning About PCN Scam
Local authorites never send texts to request payment of fines

September 30, 2024

Hounslow borough residents have been urged to remain vigilant after residents received scam text messages demanding they pay a parking fine. There have been several versions of the scam text reported with varying wording, however they usually include lines such as: “Please pay a parking penalty charge (PCN) issued by a local council,” and “if you do not pay you will be prosecuted.”

The text message directs people to a website, whereby they are prompted to make a payment for the scam parking fine, and provide personal information alongside payment details. If you are issued a penalty charge notice (PCN) by the council, this will only be issued by attaching a notice to your window screen or where it can be sent by post to the registered address linked with the vehicle.

No council will never send a text message requesting payment. If you receive one, you may report it to the National Cyber Security Council.

The incidents have been reported to the National Cyber Security Centre and London Councils, which represents all local authorities in London.

Hounslow Council’s Cabinet Member for Infrastructure, Recycling and Transformation, Cllr Shivraj Grewal, said, “These scam texts are preying on unsuspecting motorists and demanding them to pay money for offences they may not have committed. It is also important to point out that if you enter your information on one of these fake online sites, the criminals may then have access to your bank details.

“The message from Hounslow Council is clear, don’t be fooled by these scam artists. Our Parking Enforcement Team regularly patrols the borough’s roads to ensure that vehicles are parked correctly for the safety of all road users.

“They will only issue a paper ticket or write to the vehicle owner. If you receive one of these scam texts, please report it straight way.”

More information about how Hounslow Council issues parking fines can be found on its website.

Philip James Lynch - Local Democracy Reporter

Like Reading Articles Like This? Help Us Produce More

This site remains committed to providing local community news and public interest journalism.

Articles such as the one above are integral to what we do. We aim to feature as much as possible on local societies, charities based in the area, fundraising efforts by residents, community-based initiatives and even helping people find missing pets.

We've always done that and won't be changing, in fact we'd like to do more.

However, the readership that these stories generates is often below that needed to cover the cost of producing them. Our financial resources are limited and the local media environment is intensely competitive so there is a constraint on what we can do.

We are therefore asking our readers to consider offering financial support to these efforts. Any money given will help support community and public interest news and the expansion of our coverage in this area.

A suggested monthly payment is £8 but we would be grateful for any amount for instance if you think this site offers the equivalent value of a subscription to a daily printed newspaper you may wish to consider £20 per month. If neither of these amounts is suitable for you then contact info@neighbournet.com and we can set up an alternative. All payments are made through a secure web site.

One-off donations are also appreciated. Choose The Amount You Wish To Contribute.

If you do support us in this way we'd be interested to hear what kind of articles you would like to see more of on the site – send your suggestions to the editor.

For businesses we offer the chance to be a corporate sponsor of community content on the site. For £30 plus VAT per month you will be the designated sponsor of at least one article a month with your logo appearing if supplied. If there is a specific community group or initiative you'd like to support we can make sure your sponsorship is featured on related content for a one off payment of £50 plus VAT. All payments are made through a secure web site.