Forum Topics

Hounslow Homes, the mysterious vanishing replacement windows and a bit of a rant.

I have done a search on this site and have found all the Hounslow Homes material a bit impenetrable, so apologies if I am duplicating something here. I did gather that I'm not the only one who is unsatisfied with their services.Long story short: there is a gale blowing through my (ex-council) flat due to rotten window frames for which (as windows are an external feature) HH has reponsibility. They said they'd replace them and have run out of money. The proposal of window replacement as part of that year's major works was made so long ago that I'll now have to do a bit of research to see if I've already paid for it (gulp).All the other flats on the estate (except for our small block) have had their windows replaced as part of the promised major works scheme. When the contractors left and showed no signs of returning, I began the protracted process of trying to get someone from HH to respond to my questions about the mysterious vanishing replacement windows. First I was told that replacement windows had never been planned for my block (despite loads of correspondence from them to that effect, plus their engineer having measured my windows last year for said replacements). I eventually I got the following response:"The windows at your block were initially programmed to be replaced this financial year. Unfortunately, due to financial cut backs, all unprogressed works have been frozen. There is no money to do them now, and sadly I cannot say when they will be done. Maybe 2007/8 financial year."The really infuriating thing is that the proposal for this year's major works includes decoration! They will now ask me for more money to pay to paint the hall, when, apparently "all unprogressed works have been frozen." And don't you think if you were replacing your windows you might consider having your walls painted AFTER the windows were in? So, if anyone feels they can contribute to my understanding of this situation, please feel free to help me answer the following questions. What are my chances (in reasonable, practicable terms) of compelling HH to replace the windows (as I believe they are contractually obliged to do)? I fear that the present (and deteriorating) state of the windows will compromise my ability to sell or rent the flat in future. If HH are responsible for maintaining the exterior of the building but are refusing to do so, what can I do? Can I refuse to pay for the decoration? And what if (I dread to look into the invoices) I've already paid for the windows? Am I entitled to get my money back?My elderly friend and neighbour (who is a council tenant) has the same rotten windows and doesn't even have access to the hall which will be "decorated" so she doesn't benefit at all. Aren't they at least obliged - as her landlord - to do something for her and her freezing flat?I know this might sound like I'm overreacting, but they have already tried to pretend that no such works were planned, as if I imagined it all. Their afterthought of "maybe 2007/8" doesn't reassure me one bit.And by the way, why don't they have voicemail facilities on their Home Ownership phone extensions? The phone rang and rang whenever I phoned. I rang other extensions and eventually spoke to someone and left messages for the appropriate person, whom I later found out had left the department, so my messages were going to, er, no one.Well, if nothing else I've got that off my chest. Cheers.

Nancy Newland ● 7191d2 Comments ● 7177d

Donkey story

A young man named Gordon bought a donkey from an old farmer for £100.00. The farmer agreed to deliver the donkey the next day, but when the farmer drove up he said, "Sorry son, but I have some bad news... the donkey is on my truck, but unfortunately he's dead." Gordon replied, "Well then, just give me my money back." The farmer said, "I can't do that, because I've spent it already." Gordon said, "OK then, well just unload the donkey anyway." The farmer asked, "What are you going to do with him?" Gordon answered, "I'm going to raffle him off." To which the farmer exclaimed, "Surely you can't raffle off a dead donkey!" But Gordon, with a wicked smile on his face said, "Of course I can, you watch me. I just won't bother to tell anybody that he's dead." A month later the farmer met up with Gordon and asked, "What happened with that dead donkey?" Gordon said, "I raffled him off, sold 500 tickets at two pounds a piece, and made a huge, fat profit!!" Totally amazed, the farmer asked, "Didn't anyone complain that you had stolen their money because you lied about the donkey being dead?" To which Gordon replied, "The only guy who found out about the donkey being dead was the raffle winner when he came to claim his prize. So I gave him his £2 raffle ticket money back plus an extra £200, which as you know is double the going rate for a donkey, so he thought I was a great guy!!" Gordon grew up and eventually became the Chancellor of the Exchequer, and no matter how many times he lied, or how much money he stole from the British voters, as long as he gave them back some of the stolen money, most of them, unfortunately, still thought he was a great guy. The moral of this story is , if you think Gordon is about to play fair and do something for the everyday people of the country for once in his miserable, lying life, think again my friend, because you'll be better off flogging a dead donkey!

Colin Murphy ● 7179d17 Comments ● 7179d

Graffiti to be blitzed in Isleworth and Syon 10th March 2007

Residents are being asked to join police and council staff at a blitz on graffiti and litter.An ambitious plan of action has been put together to combat graffiti focussing on affected walls, community buildings, parks, park buildings, benches and telephone boxes.Residents are asked to pull on some old clothes and join in. Clean-ups start from Isleworth railway station at 10.30am, and Isleworth public hall at 11am. All equipment will be provided. Cllr Phil Andrews, Hounslow Council’s lead member for housing and community safety, said: “These weekend clean-ups are a great opportunity for people to make a real, visible difference to their local area and have some fun too. If you can spare some time, please get involved.”The cleaning blitz has been organised by the Isleworth Society, St John’s Residents Association and Hounslow’s Community Safety Partnership, a collaboration of agencies including Hounslow Council and Hounslow Police. A recent, similar event proved successful when two neglected areas of Brentford were spruced up. People who live on the Syon Estate joined in the second of two clean-up days on February 18, which focused on the community centre at Hawthorn Hatch.More than 150 bags of litter and flytipped rubbish were taken away during the blitz on February 18, attended by about 20 residents, and staff from Hounslow Council and Hounslow Police.The first clean-up day on February 17 centred on a piece of wasteland located between Brentford High Street and Brent Way. The land had become overrun with flytipped rubbish and overgrown vegetation, which was cut back.Three skips of rubbish were removed.Local councillors, including Cllr Jon Hardy (Community Group,Syon), Cllr Paul Fisher (Community Group, Isleworth) and Cllr Shirley Fisher (Community Group, Syon) joined in.

Paul Fisher ● 7187d3 Comments ● 7182d