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Update on energy companies SSE and OVO.

ILLEGAL TRANSFER FROM ENERGY PROVIDER SSE TO OVO.A response given on Trustpilot on 26-1-23  by energy provider SSE regarding my illegal transfer from energy company SSE to energy company OVO which are part of the same company."Hi, Thank you for your recent email, I apologise for the delay in my response.We appreciate you contacting us. When I check your account, it has already been transferred to OVO Energy. As a result, your account has been closed and we no longer have access to it. I suggest you to get in touch with OVO Energy because they are the team that can assist you.Thank you for contacting SSE."John from OVO has informed me that I was tricked by SSE to sign up to OVO with a false promise of a £50 energy credit.And the response given on Trustpilot by OVO. Thanks for getting back to me, Neil.I've checked over your account and I can see you've managed to reach the team. I am sorry that the letter has caused such confusion, but the install would have had to have been with SSE.Thanks,Dave.Both SSE and OVO are continuing to argue that the other party are to blame for the illegal transfer. I have to wait about 7 weeks for SSE and OVO to sort the mess out before the Energy Ombudsman will intervene. Anyone wishing to change energy providers would be wise to check on Trustpilot the company they are thinking of using before deciding. SSE and OVO are having shocking reviews. See part of Which magazine review of OVO below.                                                              "Ovo Energy came near the bottom of the table in 13th place out of 16 energy companies rated by 10,197 members of the public in the annual Which? customer survey. This is a big drop from last year, when it came joint second. It had poor two-star ratings for almost all of the aspects of service we looked at, managing an average three stars for just one - the accuracy of its payments."One dissatisfied customer said: 'It’s impossible to contact them. Online options don’t make it easy to solve problems.'

Neil Milkins ● 1359d0 Comments ● 1359d

Hounslow Expands Council Home Building Programme

I have some questions about this item.(1) The total money being used for the 1000 new homes is, according to the report, a grant of £168m and borrowing of £289m. That's a total of £457m. So it would appear that each home is to be built at a cost of £457,000. Isn't that rather expensive? What will be the mix of the homes in terms of the number of bedrooms? Will the homes be built on Council-owned land?(2) 2) Cllr Tom Bruce is quoted as saying that Hounslow has "a fantastic track record of delivering homes for local people". But when we turn to the Council's published assessment of its housing record the picture seems rather different. The Council's Housing Strategy 2019-2014 tells us that population growth in the borough is exceeding the provision of new homes and that this is producing a trend towards more overcrowding (page 36). The same document informs us that the demand for larger family homes is increasing. Another Council housing publication says that 50% of new homes need to be larger family homes (3+ bedrooms).The Local Plan says that new developments should have at least 30% of larger family homes (in the market and social/affordable sectors). And yet the Planning Committee approves large developments like that for the Tesco-Homebase sites that don't come near meeting even the Local Plan requirement. It is not clear to me how this can be described as a "fantastic" provision of homes for local people?(3) Are the thousand new homes promised additional to the 5000 new homes promised in the Housing Strategy 2019-2014 or are they a repackaging of part of that 5000? The report implies that they are extra to the 5000. I would just like to be clear that that is the case.

David Pavett ● 1372d13 Comments ● 1365d